Operational Ecommerce Executive

Position Overview

The role of Operational Ecommerce Executive involves overseeing daily e-commerce activities, focusing equally on physical tasks and technical management to support platforms such as Amazon, Flipkart, and Meesho. This full-time position is based in Ajmer, Rajasthan, and entails a dynamic workday divided evenly between manual order fulfillment duties and digital operational responsibilities.

Key Duties

• Manage the processing and scheduling of daily customer orders efficiently.
• Execute picking, packing, and dispatching of orders to ensure timely deliveries.
• Regularly update and maintain inventory levels across various online marketplaces.
• Create, manage, and optimize product listings to enhance visibility and increase sales conversion rates.
• Handle return, refund, and claim procedures through respective marketplace platforms.
• Coordinate seamlessly with courier services and warehouse teams to maintain smooth logistics.
• Monitor stock quantities to avoid mismatches and ensure consistent supply availability.
• Keep accurate and up-to-date records of all orders and inventory movements.

Work Nature

• Involves substantial physical engagement (around 50%) including order picking, packing, inventory handling, and liaising with the warehouse.
• Involves considerable technical tasks (around 50%) such as managing product listings, optimizing presence on e-commerce sites, filing returns and claims, and updating inventory databases.