Online Assistant

Company Overview

Woolworths Supermarkets New Zealand operates with over 185 stores and a workforce of 20,000 team members across Aotearoa. Our dedication is to enhance Kiwi lives every day by providing exceptional service. We foster a friendly, energetic, and down-to-earth work environment that encourages new ideas and the addition of individual value. Our reach touches the lives of three million New Zealanders weekly.

Our culture values diversity in thought and approaches challenges with innovation and pragmatism. We emphasize respect, care, curiosity, openness, and proactivity, promoting collaboration and continuous learning within our teams.

Role Summary

• Efficiently and accurately pick and pack orders for online customers, ensuring safety and quality.
• Coordinate with other departments regarding stock shortages, substitutions, and queries linked to online orders.
• Maintain a positive and proactive attitude toward personal and team health and safety.

Candidate Profile

• Strong understanding of delivering excellent customer service.
• Ability to make customer-centric decisions following company processes and systems.
• Effective team player with strong communication skills.
• Willingness to stay on feet and be active throughout the shift.
• A friendly disposition paired with a welcoming attitude.

Benefits

• Access to Everyday Rewards team card, offering benefits such as discounts, bonus points for groceries, and reduced fees on online delivery.
• Discounted banking and insurance products including health and life insurance.
• Opportunities for career growth locally and internationally within Woolworths Group.

About Woolworths Group

We are part of the larger Woolworths Group, which unites over 200,000 individuals driven by a shared purpose to create better experiences for a better tomorrow. Our environment supports innovation, courage, and meaningful impact, catering to the needs of over 24 million customers weekly. We take pride in fostering a caring and adaptable work culture that empowers career development.

Diversity and Inclusion

Woolworths Group is committed to diversity, equity, inclusion, and creating a sense of belonging. We value diverse experiences and backgrounds as critical to driving innovation and solving problems. We strive to build an inclusive workplace where all employees feel valued, able to be authentic, and grow to their fullest potential.

We encourage individuals from all backgrounds to apply and are happy to accommodate any necessary adjustments during the hiring process.