Office Manager

About The Role

The Office Manager ensures the seamless daily functioning of the office, creating a welcoming and well-maintained atmosphere for both staff and visitors. This role requires timely handling of administrative requests and upholding the company's office and service standards.

Responsibilities

• Maintain continuous office operations throughout the working hours.
• Keep the office environment clean, organized, comfortable, and professional as per company standards.
• Oversee the readiness and upkeep of workspaces, conference rooms, communal areas, and office amenities.
• Greet guests, manage meeting schedules, visits, and internal events.
• Handle employees' administrative requests promptly and accurately.
• Manage office inventory ensuring the availability of stationery, beverages, household essentials, and consumables.
• Execute small office purchases within authorized budget limits.
• Coordinate courier services, deliveries, correspondence, and other logistics.
• Maintain comprehensive records including office inventories, access controls, applications, bookings, and administrative documents.
• Supervise cleaning standards and collaborate with cleaning teams or service providers.
• Initiate and monitor maintenance, repairs, and technical support requests.
• Liaise with contractors and suppliers, ensuring quality service and escalating issues as necessary.
• Collect and validate reports related to the corporate Yandex Taxi usage.
• Manage conference room bookings and reconcile booking and usage reports.
• Provide support for the Green Cab corporate taxi service by organizing trip requests and arrangements.
• Prepare and validate Zoom platform usage reports.
• Ensure adherence to office policies, procedures, and service standards.
• Promptly identify and escalate administrative challenges, operational risks, and service interruptions.
• Suggest enhancements to office operations, administrative workflows, and service quality.

Requirements

• Excellent organizational and time management capabilities.
• Skillful at handling multiple administrative demands and prioritizing tasks.
• High precision and accuracy in reporting and documentation.
• Strong communication, customer service, and interpersonal skills.
• Competence in coordinating among vendors, contractors, employees, and visitors.
• Basic skills in budgeting, expense management, and reporting.
• Ability to detect operational problems and escalate timely.
• Proactive problem-solving aptitude and a self-motivated approach to work.
• Capability to stay composed and professional under pressure.
• Strong sense of responsibility, confidentiality, and ownership of duties.
• Proficient in Microsoft Office 365 applications, including Excel, Outlook, Teams, and Zoom.
• Fluency in Armenian is required; working knowledge of English and Russian is advantageous.