Office and Engagement Manager

About Sephora SEA

Sephora champions beauty as a feeling of being seen, valued, and empowered, both individually and collectively. Its presence spans 8 countries in Southeast Asia and Australasia, including Singapore, with over 100 stores. The company is rapidly expanding, opening new retail locations and digital sales channels such as click-and-collect and marketplace options.

Role Overview

The Office and Engagement Manager will be based at the Sephora Southeast Asia Regional Headquarters in Singapore, ensuring smooth day-to-day office operations and enhancing employee engagement to cultivate a positive workplace culture.

Key Responsibilities

• Oversee daily operations of the Singapore Regional HQ to maintain a productive, organized, and welcoming workspace, covering reception, facility upkeep, meeting rooms, and aesthetics.
• Manage vendor relationships including building management, landlords, and service providers for cleaning, catering, security, and supplies; handle contract negotiations, purchase orders, and invoices.
• Coordinate renovation projects including liaising with vendors and landlords, planning seating arrangements before and after refurbishment, and organizing engagement activities related to renovations.
• Arrange workspace logistics such as desk assignments, workstation setup, access card provisioning, and equipment distribution for new hires.
• Organize office events, meetings, and conferences including logistics, catering, and venue bookings.
• Handle incoming and outgoing mails, courier services, and general office communications.
• Ensure adherence to company policies and compliance with health and safety regulations; act as primary safety warden and maintain emergency evacuation protocols.
• Support onboarding/offboarding activities, maintaining efficient physical and digital filing systems.
• Administer office operational budget, monitoring expenditures to optimize costs.

Employee Engagement & Workplace Experience

• Collaborate with the People/HR team to implement programs that improve employee morale and cultural connection.
• Plan and facilitate team-building exercises, milestone celebrations, cultural events, wellness programs, and annual corporate gatherings.
• Maintain internal communication platforms to broadcast team achievements, updates, and upcoming events.
• Assist HRBP and Talent teams in action planning based on Sephora Voice feedback surveys.
• Support diversity, equity, and inclusion initiatives and promote physical and mental wellness programs within the office.

Candidate Profile

• Demonstrated expertise in office management, employee engagement, and enhancing workplace experiences.
• Strong communication, negotiation, and stakeholder-management capabilities with the ability to influence various teams and external partners.
• Ability to excel in a complex, matrixed, and fast-paced regional environment, managing multiple priorities independently and proactively.

Company Culture & Values

• A community valuing authenticity, where diverse strengths empower the collective spirit.
• An empowering culture fostering learning and growth with opportunities to innovate and lead.
• Meaningful work that positively impacts clients daily and inspires the wider industry.

Equal Opportunity Statement

Sephora is committed to embracing diversity and inclusion. The company provides equal employment opportunities without discrimination and fosters an inclusive environment for all employees.