NOC Engineer

About Armada

Armada specializes in hyperscale AI infrastructure focusing on edge computing. Our modular solutions enable rapid deployment and sovereign AI operations, currently serving clients in over 60 countries across sectors such as energy and defense. With close to $500 million in funding from reputable investors like Founders Fund, Lux, BlackRock, and Microsoft M12, accompanied by partnerships with global tech leaders, we deliver rugged compute solutions essential for customers who cannot depend on centralized cloud resources.

Role Overview

The NOC Engineer role entails managing and assuring the reliability of key infrastructure and distributed edge data centers. Responsibilities include monitoring systems for power, cooling, networking, environmental parameters, and coordinating incident response and recovery efforts to maintain operational excellence.

Key Responsibilities

• Utilize PLC, BMS, and DCIM systems (e.g., Distech, Radix IoT/Mango, Schneider Electric, Siemens) to oversee critical infrastructure health.
• Respond proactively to alerts related to power, cooling, network connectivity, and environmental status, providing Tier 2 escalation support.
• Manage incident lifecycles from triage to closure, ensuring clear communication with stakeholders and detailed documentation.
• Conduct routine checks and troubleshooting on mechanical and electrical equipment including UPS, PDU, CRAC/CRAH units, generators.
• Read and interpret complex technical diagrams and documentation for operational decision-making.
• Coordinate maintenance schedules and unplanned repairs with internal teams and external vendors.
• Ensure compliance with physical and cybersecurity policies at data center and edge locations.
• Support operations of modular, containerized and geographically dispersed edge data centers, driving continuous improvements in monitoring and fault recovery processes.
• Employ operational tools such as Grafana, ServiceNow, Jira, Zenduty, or Zoho Desk for monitoring and incident management.
• Develop automation scripts and maintain infrastructure documentation to enhance efficiency and compliance readiness.
• Collaborate across facilities, engineering, security, and networking teams to uphold infrastructure reliability and participate in on-call scheduling supporting 24/7 uptime.

Required Expertise

• Over 5 years of experience in Network Operations Center (NOC), data center or critical infrastructure roles.
• Proficient in PLC, BMS, and DCIM platforms with practical experience in power and cooling system operations.
• Working knowledge of mechanical and electrical infrastructure components including UPS, PDUs, CRAC/CRAH, backup generators.
• SOLID understanding of networking principles and monitoring systems.
• Experienced in incident management, escalation protocols, and operational change controls.
• Ability to interpret electrical one-line diagrams, network schematics, and technical manuals effectively.
• Excellent analytical, communication, and documentation capabilities.
• Adaptable to shift or on-call work including night and weekend responsibilities.

Preferred Skills

• Experience with modular, container-based, and edge data centers management.
• Skilled in supporting remote infrastructure and integrating environmental sensors and IoT telemetry systems.
• Competent with Linux and Windows server operating environments.
• Basic automation scripting using Python, PowerShell or Bash.
• Familiarity with tools like Grafana, ServiceNow, Jira, SolarWinds, Zenduty, and Zoho Desk.
• Understanding of compliance protocols and audit evidence management.
• Relevant certifications such as CDCP, CDCTP, CompTIA Server+, CCNA or equivalents are advantageous.

Candidate Attributes

• Proactive and eager to grow skillset with a strong business mindset.
• Detail-oriented problem solver who can operate independently and deliver results efficiently.
• Thrives in dynamic, fast-paced, entrepreneurial environments.
• Excellent team collaborator focusing on collective success.
• Highly organized with strong prioritization and work ethic.

Equal Opportunity Commitment

Armada is dedicated to creating an inclusive workplace where all individuals have equal chances to succeed. We prohibit discrimination or harassment of any kind, focusing selection on qualifications and merit consistent with business needs.

Additional Notes

Applications must be submitted directly; resumes from external agencies without prior approval will not be accepted and no fees will be paid.