Night Shift Material Handler - Full Time

About the Position

Are you motivated to support others and make an impact? Do you take pride in helping customers find solutions for their projects? If you are inquisitive and eager to learn, consider launching or advancing your career with Home Depot.

Role Overview

The Material Handler is responsible for stocking merchandise on shelves, organizing the sales area to maintain an inviting and safe shopping environment, and delivering customer service as needed. In this role, you will often operate retractable forklift trucks or order pickers to retrieve merchandise from shelves and place it in the sales area. You will carefully prepare assigned orders, ensuring products are packed to avoid damage, accurately labeled, and placed in designated storage areas.

Main Responsibilities

• Handle merchandise effectively
• Maintain stock levels at 100% by shelving merchandise
• Unload pallets and perform shelf stocking following instructions
• Merchandise new items and promotional products
• Keep aisles clean and organized to facilitate pleasant and safe shopping and ensure merchandise accessibility and attractive presentation
• Maintain and organize upper shelves (e.g., aligning products)
• Coordinate with other Material Handling team members to ensure correct product storage

Customer Satisfaction

• Adhere to Home Depot’s customer service model: greet customers, build rapport, and thank them
• Ask open-ended questions about customers' projects to assess their expertise and needs

Safety and Integrity

• Safely move merchandise from temporary storage to upper shelves or retrieve from upper shelves using proper equipment
• Ensure customers can move safely and freely in aisles
• Follow all safety policies and loss prevention procedures

Skills & Attributes

• Practical and solution-oriented approach
• Effective communication
• Customer focus and care
• Results improvement mindset
• Interpersonal skills
• Strong organizational abilities

Physical Requirements

• Bending, stooping, stretching, turning, lifting, pushing, pulling, and moving items
• Climbing ladders up to 3.5 to 5 meters (12 to 16 feet) to retrieve or stock merchandise

Working Conditions

• Variable shifts including night, evening, and weekend shifts
• Warehouse environment may be dusty and noisy
• Forklifts generate gas emissions
• Doors are frequently open causing drafts and temperature changes

Education & Experience

• High school diploma or equivalent required
• One to two years experience in retail or distribution preferred
• Experience operating forklift trucks (retractable or fork) and order pickers is an advantage