IHG Hotels & Resorts

Night Porter

IHG Hotels & Resorts

Adelaide, South Australia, Australia · Full Time

Be the first to apply

Experience
Any
Salary
—
Openings
1
Posted
1 day ago
Work mode
In office
Resume
Required to apply

Where you'll work

Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.

Job description

About the Role

Join our dedicated night team at IHG Hotels & Resorts to ensure guests have a safe and comfortable overnight experience. As a Night Porter, you will help maintain smooth operations during the night shift and support guests with their needs.

Key Responsibilities

  • Warmly welcome guests to initiate memorable stays.
  • Assist with luggage handling, organize transportation, manage valet parking, and address diverse guest requests.
  • Anticipate guest needs to provide personalized recommendations and service.
  • Support front office and perform additional duties as necessary to enhance guest satisfaction.

Candidate Requirements

  • Possession of an unrestricted manual driver's license.
  • Physical capability to lift, push, and pull items weighing up to 23 kg.
  • Strong communication skills to interact effectively with guests, handling both concerns and compliments.
  • Resourceful problem-solving skills to transform challenges into positive experiences.
  • Ability to work independently while maintaining alertness through night shifts.
  • Proficiency in reading, writing, basic mathematics, and computer usage.

Benefits and Perks

  • Paid leave on birthdays.
  • Discounts on hotel accommodation and food & beverage services.
  • Enhanced parental leave provisions.
  • Proactive health days and flexible working options.
  • Support for career advancement through a lifelong development program.
  • Celebrations recognizing career milestones within IHG.
  • Transferable entitlements supporting team member mobility and growth.
  • Access to a discounted retail platform to maximize earnings.

Inclusion and Well-being

IHG fosters an inclusive workplace where diversity in race, gender, sexual orientation, and background is valued. Our culture promotes acceptance, trust, and growth. Our Wellbeing Framework ensures support for health, lifestyle, and work-life balance.

Additional Information

Shift hours run from 11:00 pm to 7:30 am. If you feel you are a good match but do not meet every criterion, we encourage you to apply and start your career journey with us.

Industry

Hospitality

How they work

Communication Problem Solving Customer Focus Independence Digital Literacy
🤖
Online · instant AI help
Broxer