Dalata Hotel Group

Night Porter

Dalata Hotel Group

Birmingham, England, United Kingdom · Full Time

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Experience
Any
Salary
Openings
1
Posted
4 hours ago
Work mode
In office
Resume
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Job description

Role Overview

Join Dalata Hotel Group as a Night Porter, where you'll gain valuable training through our Dalata Academy and be supported by experienced colleagues dedicated to your growth. Our culture promotes internal advancement, offering dedicated individuals exciting career progression opportunities. Become a key member of our approachable and vibrant team.

Key Responsibilities

  • Manage guest check-ins and check-outs, assisting with luggage handling and porter services.
  • Maintain cleanliness in various hotel zones including lobby, back office, stairways, dining and bar areas, public and staff sections, and meeting floors.
  • Follow nightly checklists to ensure cleaning and set-up tasks are completed, such as preparing function rooms and breakfast areas as instructed by the duty manager.
  • Oversee cleanliness and tidiness of the hotel entrance and exterior, including tasks like emptying bins and clearing litter.
  • Comprehend and adhere to the hotel’s fire safety protocols to safeguard guests and staff.
  • Arrange meeting room setups as required.

Candidate Requirements

  • Prior experience dealing with customers.
  • Proficient spoken English communication skills.
  • Strong organizational abilities.
  • Capability to perform effectively in a fast-paced environment.
  • Team-oriented mindset and cooperative attitude.

Employee Benefits

  • Complimentary meals during shifts.
  • Half-price access to food and beverage services across Dalata properties.
  • Staff room rates at €60/£60 for all Dalata hotels.
  • 30% discount on Friends & Family rates.
  • Additional annual leave day for each year of service, up to a maximum of five extra days.
  • Access to Employee Assistance Programs.
  • Participation in Cycle to Work and transportation schemes.
  • Pension scheme options depending on location.
  • Opportunities for career development through Dalata Academy training programs.
  • Engagement in staff appreciation events, team building activities, and charity initiatives.

About Dalata Hotel Group

Dalata brings heartfelt hospitality to each hotel we operate across Ireland, the UK, Germany, and the Netherlands. We are dedicated to expanding our unique guest care philosophy to key urban centers while prioritizing the growth and development of our staff through tailored internal learning experiences.

Inclusivity Statement

We welcome applicants from diverse backgrounds and abilities to apply. We are committed to accommodating individual needs during the application process—please inform us if you require any adjustments.

Industry

Hospitality

How they work

Communication Teamwork & Collaboration Attention to Detail Time Management Adaptability Organisation Work Ethic Customer Focus

Languages

English

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