Network Development Manager, AWS Direct Connect

About the Role

Join the AWS Direct Connect team as a Network Development Manager within the Network Deployment and Capacity Engineering division. This role involves leading a global team responsible for constructing and scaling network infrastructure. Direct reports will include Network Development Engineers and Technical Program Managers who collaborate extensively with the broader Infrastructure organization to set configuration standards and develop tools. The team works closely with Systems and Software Engineers to ensure efficient rollout of new network designs, products, and ongoing maintenance of networking software tools.

AWS Direct Connect enables customers to establish dedicated network links from their facilities to the AWS cloud, reducing network expenses, increasing bandwidth, and delivering more consistent performance than standard Internet connections. Currently, AWS Direct Connect operates in over 100 locations across nearly 70 cities in 30 countries worldwide.

Key Responsibilities

• Lead a globally distributed team of network engineers and program managers supporting Amazon's network infrastructure.
• Continuously enhance operational systems by developing tools and implementing iterative improvements.
• Collaborate with engineering and operational teams to guarantee high availability and uptime of the AWS Direct Connect Network.
• Initiate and drive projects to streamline or fully automate routine tasks, establishing metrics to measure project success and regularly reporting progress.
• Manage and mentor a highly technical team, cultivating deep expertise to propose innovative design solutions for broader evaluation.
• Define, analyze, and improve key performance indicators to assess engineer and team effectiveness, thereby driving service enhancements.
• Work alongside customers and partners to onboard new services into production.
• Adapt efficiently in a rapidly changing environment, reprioritizing as necessary.
• Identify human resource needs proactively, participate in recruitment, and support team growth through hiring.
• Provide leadership through performance evaluations, ongoing feedback, coaching, and supporting career advancement of team members.

Candidate Profile

You should have experience working with emerging technologies and optimizing existing ones, ideally with backgrounds in network or systems support within large-scale enterprises or service providers. Your contributions will be essential in maintaining the dependability and sustainability of next-generation IP networks.

Basic Qualifications

• Minimum of 4 years managing teams.
• At least 5 years of engineering experience.
• Over 8 years of experience in technology roles.
• Background in network operations as either a manager or individual contributor.

Preferred Qualifications

• Bachelor's degree in Computer Science or a related discipline.
• Experience in developing and executing high-volume recruiting strategies.
• Track record of identifying and implementing automation within operational settings.
• Experience representing technical teams or domains to senior leadership.

Additional Information

AWS embraces diversity and encourages individuals from various backgrounds, including non-traditional career paths or early stages in their careers, to apply. The company prioritizes work-life balance, striving for flexibility that allows employees to thrive both professionally and personally. An inclusive team culture fosters connection, curiosity, and continuous innovation through diverse perspectives and employee-led affinity groups. Mentorship and knowledge-sharing opportunities are widely available to support ongoing professional growth.

Acknowledgement of Country: Amazon honours the Traditional Custodians of Australia and respects their elders past and present, extending recognition to all Aboriginal and Torres Strait Islander peoples.

Equal Employment Opportunity: Amazon is committed to diversity and provides accommodations for applicants with disabilities during the hiring process.