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Mid Market Account Executive

Five9

London, England, United Kingdom · Full Time

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Experience
3+ yrs
Salary
—
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
Required to apply

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Job description

About Five9

Five9 is a foremost provider of cloud contact center software, delivering cutting-edge cloud innovations to clients worldwide. We prioritize a team-first culture grounded in our core values, which fosters diversity, inclusivity, and enables everyone to bring their authentic selves to work.

Role Overview

The Mid Market Account Executive is an individual contributor responsible for generating and closing sales opportunities. This role focuses on acquiring new clients and driving revenue within the mid-market segment by developing a robust sales pipeline and managing complex deals.

Primary Duties

  • Generate revenue across a designated region or specific named accounts.
  • Build business opportunities through professional networking and association involvement.
  • Promote brand visibility and lead generation through campaigns and networking events.
  • Consistently achieve or surpass quarterly and yearly sales targets.
  • Manage the entire sales process from initial lead to deal closure.
  • Create and review business plans during quarterly evaluations.
  • Maintain accurate account and opportunity forecasts using Salesforce (SFDC).
  • Originate leads independently via personal connections, referral partnerships, and region-based networking.
  • Ensure complete customer satisfaction and retention throughout implementation and support phases.

Required Qualifications

  • At least three years of sales experience in Contact Center software or Customer Relationship Management (CRM) systems.
  • Ability to work autonomously and collaboratively in a dynamic, fast-evolving environment.
  • Experience engaging with executive-level stakeholders, including C-level clients.
  • Demonstrated success in meeting or exceeding sales goals.
  • Strong professional demeanor and keen business insight.

Preferred Qualifications

  • Experience selling to Chief Marketing Officers (CMOs).
  • Familiarity with the assigned territories or account portfolios.

Diversity and Equal Opportunity

Five9 is dedicated to cultivating a diverse workforce that mirrors a broad range of backgrounds and perspectives. We are committed to fostering an inclusive environment and provide equal employment opportunities for all candidates.

Additional Information

Applicants should be cautious of fraudulent requests; Five9 never asks candidates to pay fees as part of the hiring process.

Tools & software

Salesforce Salesforce software required

How they work

Customer Focus required
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