Marketing Supervisor

Job Overview

This position is based at Ummahat Island 1, Red Sea, Saudi Arabia, within the Sales & Marketing category and functions as a non-management full-time role. The Marketing Supervisor plays a key role in promoting brand awareness internally and externally, maximizing sales through proven techniques while maintaining guest loyalty, and supporting various sales and marketing operational tasks.

Key Responsibilities

• Promote the brand image awareness both inside and outside the company.
• Utilize sales techniques that increase revenue while preserving the loyalty of current Marriott guests.
• Communicate via telephone with prospective owners to arrange sales packages and preliminary tours.
• Encourage guests or callers to purchase or schedule sales packages and preliminary tours.
• Explain details and requirements for attending sales presentations to potential owners.
• Verify eligibility for scheduling sales packages and preliminary tours before arranging Marriott Vacation Club tours.
• Determine and award incentives like reward points or show tickets to guests as tokens of appreciation.
• Perform general office duties to support sales and marketing, including filing, emailing, transcription, and faxing.
• Accurately receive, record, and relay messages.
• Assist management in training, evaluating, counseling, motivating, and coaching employees; act as a role model and serve as first contact in the "Fair Treatment Guarantee and Open Door Policy" process.
• Adhere to company policies and procedures, maintain a neat and professional appearance, safeguard proprietary information, and protect guest and colleague privacy and security.
• Greet and recognize all guests per company standards, anticipate and fulfill their service needs, and express genuine appreciation.
• Communicate clearly and professionally; prepare and review accurate documentation; handle phone calls with proper protocol.
• Foster positive working relationships, support team objectives, listen and respond appropriately to employee concerns.
• Ensure compliance with quality expectations and standards.
• Physically handle objects weighing up to 10 pounds independently through moving, lifting, transporting, pushing, or pulling.
• Perform other reasonable job responsibilities as directed by supervisors.

Qualifications and Experience

• Education: Completion of secondary education or equivalent General Educational Development (GED) certificate.
• Work experience: At least 1 year of relevant professional experience.
• Supervisory experience: Not mandatory.
• Licenses or certifications: None required.

Additional Information

This employer embraces equal opportunity employment and fosters an inclusive environment that values diversity in culture, talents, and experiences. Discrimination based on disability, veteran status, or other protected characteristics is strictly prohibited.

St. Regis Hotels & Resorts offer luxury experiences across more than 50 global properties, blending timeless elegance with modern innovation and exceptional service, including exclusive butler services. Joining St. Regis means becoming part of a global team with Marriott International, where employees are supported to perform at their best and fulfill their purpose.