Marketing Manager

Overview

The Marketing and Communications Manager plays a crucial role in crafting and implementing communication strategies at the property level to engage customers. Reporting to the Director of Marketing and Communication, this position promotes consistent brand messaging through traditional media, digital platforms, and social networks to enhance the hotel's public image. The primary focus is on food and beverage promotions targeting both hotel guests and local customers. The role collaborates closely with regional eCommerce and marketing teams to ensure local digital initiatives sync seamlessly with broader sales strategies. Key metrics for success include driving sales and revenue, boosting social media interaction, and leveraging available resources for impactful marketing campaigns.

Candidate Profile

The candidate should meet one of the following educational and experience qualifications:

• At least a 2-year degree in Marketing, Public Relations, Business Administration or related field plus 4 years of experience in sales, marketing, digital, or similar areas; hospitality marketing or digital advertising background is preferred.
• Or a 4-year bachelor's degree in Marketing, Public Relations, Business, or related discipline along with 2 years of relevant professional experience; hospitality marketing or digital advertising agency experience is preferred.

Core Responsibilities

• Develop and execute an annual marketing plan aligned to budget and in consultation with hotel leadership and cluster marketing teams.
• Collaborate with Operations, Food & Beverage, and Sales teams to drive promotional campaigns aimed at increasing incremental revenue among in-house guests.
• Manage relationships with advertising agencies, overseeing creative and media campaigns especially for F&B promotions.
• Administer F&B media schedules and ensure timely settlements of related accounts.
• Work with Revenue Management to make sure offers are properly loaded and advertising targets appropriate customer segments.
• Implement email marketing and display ad campaigns.
• Maintain active communication with cluster eCommerce managers to ensure alignment and address program performance issues.
• Ensure all digital advertising complies with brand guidelines and messaging.
• Oversee social media content updates, engage with local digital platforms, and manage reputation by responding to guest feedback online.
• Design and deliver digital campaigns for F&B, weddings, spa, rooms, and conferences.
• Create and implement quarterly PR plans with agencies and coordinate media relations including press releases, media events, and sponsored activities.
• Manage media accounts, local media contacts, photographers, and vendor relationships to ensure brand consistency and effective publicity.
• Handle photography coordination for promotional materials and seasonal campaigns with regional teams.
• Oversee the production and inventory of printed marketing materials ensuring adherence to brand standards.
• Support communication activities focused on property F&B promotions, hotel newsletters, and joint campaigns.
• Update hotel websites in partnership with eCommerce and work with leadership on marketing strategy alignment to sales goals.
• Provide training and marketing expertise to general managers and sales teams.
• Monitor competitor marketing initiatives and stay current with digital and marketing trends.

Additional Information

Job Number: 26119265
Job Category: Sales & Marketing
Location: West Bay, Doha, Qatar
Work Schedule: Full Time
Position Type: Management
Work Location: On-site

St. Regis Hotels & Resorts is an equal opportunity employer committed to fostering inclusion, diversity, and respect. We invite candidates to be part of a brand known for excellence, bespoke service, and timeless sophistication with a modern sensibility.