Manager, Software Engineering - Resilience Engineering

About Affirm

At Affirm, our mission centers around delivering transparent and reliable payment options without hidden fees or compromises. We empower customers to pay over time with clarity and fairness.

Role Overview

We are looking for a seasoned Engineering Manager to lead our Resilience Engineering team. This pivotal role focuses on enhancing the safety and reliability of production environments by implementing proactive validation approaches such as production load testing and chaos engineering.

Responsibilities

• Formulate and promote the strategic vision for resilience engineering at Affirm, emphasizing production load testing and chaos engineering as integral development practices.
• Guide and mentor engineers developing platforms and tools that enable secure experimentation in production environments.
• Collaborate with leaders from infrastructure, product, and security domains to integrate resilience validation within the software development lifecycle.
• Implement best practices for safely pushing system boundaries and testing failure modes in live production systems.
• Architect, maintain, and evolve platforms that support controlled production load testing and fault injection experiments.
• Ensure strong user protections including isolation boundaries, approval processes, and automated rollbacks to safeguard real users during experiments.
• Create systems offering comprehensive observability, traceability, and audit capabilities for resilience testing.
• Lead initiatives to boost system reliability by identifying vulnerabilities through load testing and chaos experiments.
• Set up specialized monitoring, alerting, and incident response procedures tailored for proactive resilience testing.
• Collaborate with engineering teams to safely design and execute production resilience experiments.
• Partner with infrastructure teams to develop safeguards and guardrails around testing activities.
• Enable broad adoption of resilience best practices by providing reusable tools, frameworks, and standardized workflows.
• Identify systemic reliability issues and spearhead cross-team projects to enhance fault tolerance.
• Promote a culture emphasizing early failure detection, encapsulated by the motto "test failure before failure tests you".

Qualifications

• Demonstrated leadership experience managing engineering teams focused on reliability, infrastructure, or distributed systems.
• Practical experience in production load testing, chaos engineering, or validating large-scale systems.
• Familiarity with chaos engineering platforms such as Gremlin, Harness, or equivalent tools.
• Strong knowledge of failure scenarios in distributed architectures, including latency issues, partial outages, and cascade failures.
• Experience designing or operating systems with robust safety measures like isolation, rate limiting, guardrails, and audit logging.
• Understanding of cloud-native environments (AWS, Kubernetes) alongside observability tools.
• Proficiency in programming languages such as Python, Kotlin, Java, or similar.
• Excellent analytical and problem-solving skills, balancing strategic resilience investments with urgent business priorities.
• Effective communicator and leader with a proven ability to influence engineering culture and processes across teams.

Compensation and Benefits

This position corresponds to Affirm's Pay Grade P and Equity Grade 7. Base salary ranges between CAD 181,000 and CAD 241,000 annually, with new hires typically starting at the lower end of the scale. The total compensation package may include monthly stipends for health, wellness, and technology expenses, plus comprehensive benefits such as fully subsidized medical, dental, and vision insurance for employees and their dependents. Employees may also be granted equity awards under Affirm Holdings, Inc.

Work Environment

Affirm is a remote-first company, offering flexibility for most roles to be performed anywhere within the employing country. Some positions may require periodic in-person presence at an Affirm office, and all new hires participate in an in-person onboarding program.

Additional Benefits

• Full coverage of health insurance premiums for employees and their families.
• Monthly stipends supporting technology setup and choices in health and wellness programming.
• Flexible time off policies encouraging rest and personal time alongside generous holiday schedules.
• Employee stock purchase program enabling discounted purchase of Affirm shares.

Inclusive Hiring

We are committed to a fair and accommodating interview process, including assistance for candidates with disabilities. Affirm also complies with local legislation to consider applicants with arrest or conviction records where applicable.

By applying, candidates acknowledge Affirm's Global Candidate Privacy Notice and consent to the processing of personal data as described.