Manager, Machine Learning

About Clio

Clio leads globally in legal AI technology, empowering legal professionals and law firms of various sizes to work more intelligently, faster, and securely. Their mission is to improve the legal experience universally by enhancing the work lives of legal professionals and increasing access to justice.

Role Overview

We are searching for an experienced Machine Learning Engineering Manager to join our fast-expanding engineering team. This role is ideal for candidates passionate about developing agentic AI solutions, facing new technological challenges, and making a significant impact. This position is open to candidates residing throughout Canada.

Team and Work Culture

The AI team strives to revolutionize legal workflows by utilizing cutting-edge technologies like Generative AI and Large Language Models (LLMs). They create advanced agentic systems, enabling multi-step reasoning, tool use, and contextual decision-making on client data, streamlining customer tasks.

Typical Responsibilities

• Lead and mentor a team of machine learning engineers to implement state-of-the-art AI solutions focused on agentic systems, LLMs, and traditional ML models.
• Oversee the design and deployment of agentic workflows involving retrieval, tool integration, orchestration, and maintaining robust evaluation frameworks ensuring reliability and safety.
• Collaborate cross-functionally with teams in MLOps, product management, operations, and data science to create new tools and LLM-powered features enhancing user experience.
• Operate within Agile methodologies alongside ML engineers, MLOps specialists, and full-stack developers on diverse projects.
• Continuously upskill and deepen ML infrastructure expertise amid rapid technological evolution and distributed international teams.
• Conduct code reviews and provide constructive feedback within your team and across Clio's engineering departments.
• Partner with multiple teams to troubleshoot, understand challenges, and build integrated solutions spanning organizational areas.
• Foster a learning culture by exchanging knowledge, mentoring colleagues, and embracing feedback for mutual growth.

Qualifications

• Proven leadership experience managing high-performing technical teams.
• Strong capability in evaluating various ML and LLM technologies, products, vendors, and conducting proof-of-concept trials.
• Comprehensive understanding of agentic AI systems, LLMs, their competitive landscape, and future trends.
• Hands-on expertise building agentic solutions, including tool-calling agents, retrieval-augmented generation pipelines, prompt and context engineering, and large-scale evaluation.
• Experience fine-tuning foundational models and/or training language models internally.
• Skill in processing, cleansing, and preparing complex unstructured data for modeling.
• Adaptability to learn new technologies swiftly in a dynamic environment with distributed teams and clients.
• Track record mentoring software developers, especially within Agile frameworks working on large-scale SaaS offerings.
• Broad technical knowledge to assist in solving complex challenges across various domains.
• Demonstrable history of successful projects highlighting significant achievements and lessons learned.
• Excellent communication and relationship-building skills for fostering trust inside the team and with customers.

Compensation & Benefits

Within Clio’s Total Rewards program, compensation is competitive and equitable, including premium health, dental, and vision coverage. Employees benefit from a hybrid work environment requiring local presence at least twice weekly, flexible paid time off with recommended 20 days annually, a $2000 yearly counseling benefit, RRSP matching, RESP contributions, and milestone recognition at years 3, 5, 7, and 10.

Salary Range

The expected compensation for this position ranges from 181,360 to 272,040 CAD annually. Placement depends on geography, experience, and skillset, with further growth potential aligned with impact and tenure. Final offers vary based on candidate profile.

Diversity and Inclusion

Clio embraces diversity, equity, inclusion, and accessibility (DIBE & Accessibility). They cultivate an environment where employees feel valued, authentic, and empowered to excel regardless of location or background, encouraging applicants from all walks of life. Accommodations are provided during recruitment upon request.

Additional Information

The company employs AI to optimize operations while ensuring human oversight in recruitment and hiring. Official communications are only through @clio.com emails.