Major Capital Programme Contract Director

About AECOM

AECOM is a globally trusted infrastructure consulting firm focused on delivering impactful and sustainable solutions across transportation, utilities, energy, construction, and environmental sectors. Our teams of over 50,000 professionals collaborate to address complex challenges and produce positive legacies worldwide.

Role Overview

We seek a seasoned Contract Director to strategically lead the successful execution of client partner services within large-scale infrastructure programmes. This senior leadership position ensures contractual commitments are fulfilled, internal teams are aligned for delivery efficiency, and quality assurance is embedded throughout program lifecycles.

Key Responsibilities

• Direct management and performance oversight of client partner service contracts ensuring seamless service execution.
• Address and resolve any contractual issues that arise during project delivery.
• Lead the development and application of contract management strategies and governance frameworks.
• Implement and govern quality assurance and compliance measures across all relevant service areas.
• Coordinate resource onboarding and deployment to meet project requirements.
• Strengthen collaborative relationships with clients and key stakeholders.
• Maintain comprehensive accountability for contract performance and service delivery excellence.

Experience & Expertise

• Proven leadership in strategic contract management across complex, large organisations, with skills in programme-aligned contract strategies and governance structures.
• Extensive commercial knowledge of contract forms such as NEC, FIDIC and customized agreements, including experience with negotiation, change management, claims, and dispute resolution.
• Proven ability to establish contractor performance standards with KPIs, SLAs, continuous improvement, and robust stakeholder relationship management.
• Strong background in managing technically complex design and delivery projects within architecture, engineering, or construction, integrating technical, commercial, and programme demands.
• Knowledge of digital programme management tools and contract administration systems.

Candidate Requirements

• Demonstrated extensive experience in contract management for major capital programmes, especially within transport, utilities, energy, or construction sectors.
• Hands-on experience managing contracts throughout full project lifecycles including procurement, mobilisation, delivery phases, and post-completion reviews on high-value projects.
• Proven leadership of multi-disciplinary teams and coordination across diverse stakeholders and delivery partners.
• Effective management of multiple technical aspects while driving delivery efficiency.
• Proficiency with MS Office and project management platforms.
• Excellent communication, negotiation, and stakeholder engagement capabilities.
• High attention to detail and strong client expectation management abilities.
• Proactive issue and risk resolution skills.
• Strategic thinker with a holistic approach to programme delivery.
• Strong prioritisation and time management abilities.

Qualifications

• Bachelor's degree in Civil Engineering or an equivalent qualification (required).
• Project or Programme Management certification (preferred).
• Relevant safety or compliance accreditations (preferred).
• Chartered Engineer status and membership in a recognised professional body (preferred).

Additional Information

This role offers flexibility with hybrid work arrangements, empowering you to contribute your best from office, remote, or client locations. AECOM embraces diversity, equity and inclusion, and is committed to fostering an environment where all employees can thrive. We are a Disability Confident Employer and encourage applicants with disabilities who meet the essential criteria to apply.

At AECOM, your professional growth is supported through access to leading technologies and engaging, impactful projects with a global reach.