Maintenance Operative

Role Overview

We are looking for a dedicated General Maintenance Operative based in Southampton to join our team on a permanent, full-time basis. This role involves ensuring that our residential properties offer a safe, welcoming, and well-maintained living environment for students. In close partnership with the Maintenance Manager and fellow team members, you will address maintenance needs promptly and enhance the quality of life within the student community.

Key Responsibilities

• Execute a broad range of maintenance duties, including fundamental joinery, plastering, decorating, plumbing, electrical repairs, and reactive maintenance to keep buildings secure and in excellent condition.
• Uphold health and safety standards by conducting routine monitoring, responding swiftly to related calls, and strictly following all policies and procedures.
• Provide outstanding customer service by engaging positively with students and colleagues, managing maintenance inquiries, and addressing student concerns with a helpful attitude.
• Assist with room preparation tasks such as turnover and inspections, especially prior to the academic year's commencement.
• Utilize appropriate tools and procedures to accurately document maintenance tasks, perform scheduled inspections, and report necessary corrective work to specialized engineers.

Candidate Requirements

• Possession of a valid UK driving licence, essential for travel between various property sites.
• Competence in basic technical maintenance skills: joinery, plastering, decorating, simple domestic plumbing, and straightforward electrical component replacements, performed safely and with proper records.
• Familiarity and strict compliance with health and safety legislation to maintain a secure work environment and legal conformity.
• Experience in general maintenance roles combined with exposure to customer service, demonstrating reliability and a customer-focused approach.
• Excellent problem-solving abilities and effective communication skills, enabling efficient issue resolution and professional interactions with stakeholders and team members.
• Previous experience in Purpose Built Student Accommodation (PBSA), student housing, property management, or the hospitality sector is advantageous though not mandatory.