Mailroom Customer Service Associate

About the Role

BrightKey seeks a dedicated Mailroom Customer Service Associate based in Tallahassee, FL. This role involves collaborative mailroom operations in an office environment, including sorting, screening, and delivering mail within the building. Ideal candidates are detail-oriented, organized, and possess strong customer service skills to ensure efficient mail handling.

Compensation and Benefits

• Starting hourly wage ranging from $15.50 to $16.50
• Medical, dental, vision, and pet insurance coverage
• Paid holidays
• Participation in a company 401(k) retirement plan

Work Schedule and Location

• Monday through Friday schedule
• First shift: 7:30 am to 4:30 pm
• Position located in downtown Tallahassee

Primary Responsibilities

• Sorting incoming mail and packages
• Processing outbound mail and packages
• Signing for delivered packages
• Distributing mail and packages to recipients within the building
• Assisting with additional assigned tasks
• Occasionally serving as backup driver for local deliveries, including operating a company vehicle

Required Qualifications and Skills

• Prior experience in corporate or postal mailroom environments preferred
• Familiarity with mailroom equipment such as postage machines and scanners
• Strong customer service abilities to support onsite clients
• Organizational skills and relevant experience
• Valid driver's license with a clean driving record
• Professional communication skills and capability to work with vendors
• Basic computer proficiency and data entry skills
• High school diploma or equivalent
• Ability to lift up to 75 pounds

Additional Information

BrightKey is committed to providing a work environment free from discrimination and harassment, promoting equal opportunity and respect for all employees regardless of background or status.