Rixos Hotels

Lobby Ambassador

Rixos Hotels

Dubai, United Arab Emirates · Full Time

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Experience
1+ yrs
Salary
—
Openings
1
Posted
2 days ago
Work mode
In office
Education
Diploma or Degree preferably in hospitality or related discipline
Resume
Required to apply

Where you'll work

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Job description

About the Company

At Ennismore, we pride ourselves as a global leader in hospitality. We embrace individuality and offer roles and brands that align with your personality and professional goals. Committed to fostering your continual growth and learning, we ensure your work experience is fulfilling and purposeful. Join us to explore endless possibilities, craft your unique story, and contribute to the future vision of hospitality.

Rixos Premium Dubai JBR is a prestigious luxury hotel celebrated for delivering genuine Turkish hospitality paired with outstanding service quality. It redefines luxury by creating memorable and unique holiday experiences, setting new standards in modern leisure and hospitality.

Job Overview

Reporting directly to the Front Office Manager, you will be a warm, engaging presence welcoming guests as they arrive and depart. Your role is critical in maintaining superior service standards, assisting visitors with hotel information and promotions, and providing directions within the premises.

Key Responsibilities

  • Provide consistently courteous, professional, and engaging interactions.
  • Welcome guests as they enter and leave the hotel while ensuring adherence to service protocols.
  • Engage new visitors by acquainting them with the lobby and offering directions as necessary.
  • Offer helpful insight on hotel amenities and promotional activities.
  • Adhere strictly to departmental policies, procedures, safety guidelines, and service quality standards.
  • Perform any additional tasks assigned by management.

Qualifications and Experience

  • Diploma or Degree preferably in hospitality or a closely related discipline.
  • At least one year of related experience working within a five-star luxury hotel environment.
  • Proficient communication skills in English are essential; fluency in Russian is mandatory.
  • Knowledge of additional languages such as Turkish or Arabic is highly advantageous.
  • Strong interpersonal abilities to engage effectively with diverse guests.

Salaries and Benefits

  • Competitive salary package commensurate with experience.
  • Complimentary duty meals including breakfast, lunch, dinner, midnight snack, and coffee breaks.
  • Vacation travel benefits provided by the hotel.
  • Comprehensive medical insurance coverage.

Minimum education

Diploma / ITI / Vocational

Industry

Hospitality

How they work

Communication Work Ethic Customer Focus Interpersonal Skills

Languages

Servicenow Nykaa

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