- Experience
- Any
- Salary
- INR 15,000 – INR 37,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Candidates who can speak either Marathi, Tamil, or Gujarati are eligible to apply.
- Resume
- Required to apply
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Job description
Job Summary
We are seeking a Loan Advisor fluent in at least one of the following languages: Marathi, Tamil, or Gujarati. The role involves interacting closely with customers to assess their financial requirements and facilitate loan conversions effectively.
Key Responsibilities
- Engage customers to thoroughly understand their financial needs and promote loan products.
- Accurately collect necessary loan application details and documentation while ensuring compliance with regulations and company guidelines.
- Conduct visits to customers when required, based on the specifics of their applications.
- Provide clear guidance to customers regarding the loan procedure, turnaround times, and required documents such as KYC.
- Follow organizational turnaround times (TAT), service level agreements (SLAs), and standard operating procedures (SOPs) to achieve high-quality service and optimize loan conversion rates.
- Maintain comprehensive knowledge of loan products and financiers to recommend the most suitable options to customers.
Eligibility
Applicants must be proficient in at least one of these languages: Marathi, Tamil, or Gujarati.
How they work
Customer Focus
Accountability
Languages
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