Line Manager - South Dublin

About the Role

Tesco Ireland, driven by strong values, is focused on enhancing the shopping experience while fostering professional growth and leadership in its workforce. The company is searching for a Line Manager to lead a team in South Dublin, ensuring excellent customer service, operational standards, and team development.

Primary Responsibilities

• Guide and mentor your team to provide a superior shopping experience through excellent service, product availability, and store standards.
• Meet departmental performance targets and key performance indicators consistently.
• Lead your team with daily decisions that empower them to succeed in their roles.
• Implement comprehensive training programs, verifying that all team members receive credible training and maintain updated certifications.
• Maintain accurate and timely completion of all department-related processes, routines, and systems.
• Strategically plan seasonal promotions and trade activities to maximize sales, presentation, and customer impact.
• Take charge of all safety and legal compliance within departments, addressing any issues with appropriate plans.
• Ensure team members comprehend both objectives and methods, conduct regular performance reviews, and maintain active personal development plans.
• Provide ongoing coaching and constructive feedback to enhance team skills and performance.
• Encourage your team to address behavioral concerns proactively to improve the customer shopping experience.
• Create a workplace culture that promotes creativity, personal development, and a passion for workplace excellence.
• Serve as a role model by fostering an environment where customers enjoy shopping and employees love working.

Additional Responsibilities

• Prioritize the customer in all decisions and activities, ensuring products and services are consistently available and well-maintained.
• Maintain cleanliness and organization of selling and storage areas.
• Follow company policies and comply fully with health and safety protocols.
• Be willing to assist in other store departments beyond your main responsibilities when necessary.

Experience and Leadership Requirements

• Proven prior management experience is essential.
• Strong commitment to customer and colleague satisfaction with demonstrated flexibility and agility in thinking.
• Track record of achieving objectives in a fast-paced retail environment.
• Trusted resource and decision maker within the department.
• Recognized ability to shape and influence senior leadership decisions.
• Retail experience is preferred.

• Effective interpersonal skills fostering strong relationships with colleagues inside and outside the store.
• A warm, approachable leadership style that values inclusivity and recognizes the contributions of others.
• Resilience and energy to maintain momentum even when faced with challenges.
• Capability to make difficult decisions while upholding personal values and inspiring confidence in the team.
• Encouragement of innovative thinking and openness to new ideas to enhance business initiatives.
• A humble leader who embodies Tesco’s core values.

Benefits

• Competitive salary starting at €37,500.
• Performance-based bonus scheme (subject to scheme requirements).
• Access to a Virtual GP service for confidential video consultations and prescription services, extended to immediate family members at a reduced rate.
• 24/7 Employee Assistance Programme offering emotional support and wellbeing services for colleagues and their families.
• Exclusive discounts through the Colleague Clubcard program including 10% off purchases, special discount weekends, and clothing discounts extendable to family members.
• Life Assurance and Pension Plan eligibility.
• Opportunities to participate in Save As You Earn, Bike to Work, Long Service Awards, and Commuter schemes.

Company Information

Tesco has operated in Ireland since 1997 with over 190 stores nationwide employing more than 13,000 individuals. The company supports thousands of jobs directly and indirectly, partners with hundreds of Irish suppliers including many SMEs, and is the largest single buyer of Irish food and drink globally. Tesco actively participates in community initiatives and values diversity and inclusion, offering flexible working discussions to support all career and life stages.

Diversity and Inclusion

Tesco promotes a welcoming and inclusive recruitment process and working environment, inviting candidates to request reasonable accommodations to support their best performance during hiring.