Line Manager - Shannon

About the Role

Tesco Ireland is seeking a Line Manager for its Shannon location to lead a department and team in delivering outstanding shopping experiences. The role requires strong leadership abilities and an entrepreneurial approach to support colleagues and serve shoppers better every day.

Key Responsibilities

• Guide and mentor your team to ensure excellent customer service, high standards, and product availability.
• Achieve all major performance targets for your department.
• Make daily decisions that facilitate your team's ability to perform their roles effectively.
• Implement and sustain training programs, ensuring colleagues are competent and validated with current training cards.
• Ensure timely and accurate completion of all departmental processes, routines, and systems.
• Strategically plan promotions, seasonal and trade events to maximize sales impact and presentation.
• Maintain all safety and legal routines for your area, addressing any identified concerns diligently.
• Help colleagues understand both their objectives and behaviors, manage regular reviews, career discussions, and keep personal development plans active.
• Provide ongoing coaching and feedback across the store to enhance team skills.
• Encourage your team to confidently address behavioral issues and improve customer experiences.
• Foster an environment that welcomes innovation and personal development.
• Serve as a role model by cultivating a culture where customers enjoy shopping and colleagues enjoy working.

Additional Accountabilities

• Prioritize customer needs in all activities.
• Build relationships with customers through attentive service.
• Ensure product availability and handle goods carefully to maintain quality.
• Keep store and stock areas organized and clean at all times.
• Follow all departmental routines using required training.
• Adhere strictly to company policies and health and safety standards.
• Support other departments as needed, beyond core responsibilities.

Experience & Skills Required

• Proven previous management experience is mandatory.
• Demonstrated passion for delivering excellent service to both customers and colleagues.
• Agility and adaptability in a dynamic, fast-paced environment.
• Ability to meet key objectives consistently and become the primary contact for departmental queries.
• Experience influencing stakeholders at senior levels.
• Retail background is preferred.

Leadership Approach

• Build meaningful relationships with team members and collaborate effectively.
• Show warmth and genuine enthusiasm in interactions, putting people first.
• Maintain resilience and energy to push through challenges and make difficult decisions grounded in core values.
• Be a consistent role model demonstrating integrity during both prosperous and challenging times.
• Promote creativity and welcome new ideas, providing constructive feedback for improvement.
• Embodies Tesco’s values as a humble and principled leader.

Benefits & Rewards

• Competitive salary starting at 37,500 per annum.
• Bonus scheme participation.
• Access to Virtual GP services for confidential online consultations and prescriptions, also available at reduced cost for family members.
• 24/7 Employee Assistance Program offering emotional support plus wide-ranging wellbeing resources.
• Colleague Clubcard discount benefits, including 10% off regular purchases, seasonal higher discounts, and clothing discounts, some extendable to family members.
• Life Assurance coverage.
• Pension plan enrollment.
• Save As You Earn scheme participation.
• Paid family leave entitlements.
• Bike to Work scheme.
• Long service recognition awards.
• Commuter support scheme.

About Tesco Ireland

Tesco Ireland has been operating since 1997, with over 190 stores and more than 13,000 employees nationwide, supporting tens of thousands of jobs directly and indirectly. The company partners extensively with Irish suppliers and farming families, supporting the local community while maintaining a commitment to sustainability and inclusiveness. Tesco fosters an environment where diversity is celebrated and flexibility is supported to accommodate different life stages of employees.

Additional Information

Employment offers are conditional on providing bank account details prior to your start date. Tesco is dedicated to an inclusive recruitment process, offering accessibility support as needed. Applicants are encouraged to disclose any requirements for reasonable adjustments during recruitment.