Line Manager - Kerry Area

About the Role

Tesco Ireland is a values-driven enterprise committed to enhancing the shopping experience for customers while nurturing colleagues' professional growth. We are looking for a Line Manager to oversee and lead a department and its team in the Kerry Area, focusing on delivering exceptional customer service and operational excellence.

Key Responsibilities

• Lead and mentor your team to provide excellent service, maintain high standards, and ensure product availability.
• Achieve department key performance metrics consistently.
• Make daily decisions supporting the team to effectively perform their duties.
• Implement the training plan so all team members receive quality training, remain validated for tasks, and have updated training documentation.
• Ensure timely and accurate completion of all departmental processes, routines, and systems.
• Plan and execute seasonal, promotional, and trade-driving activities to maximize sales, impact, and presentation.
• Maintain safe and lawful operational procedures, with strategies to address any compliance issues.
• Guide colleagues on objectives, conduct regular performance reviews, career discussions, and maintain current personal development plans.
• Provide ongoing coaching and constructive feedback to improve team skills.
• Encourage team members to address behavioral concerns and enhance the overall shopping experience.
• Foster an innovative environment that promotes personal growth.
• Exemplify a culture where customers enjoy shopping and colleagues take pride in their work.

Additional Responsibilities

• Prioritize customer needs in all actions.
• Develop rapport with customers and serve with dedication.
• Ensure products and services are consistently available.
• Handle merchandise carefully to preserve quality.
• Maintain cleanliness of the sales floor and back areas at all times.
• Adhere to department routines and company policies, including Health and Safety standards.
• Provide support to other departments as needed beyond core responsibilities.

Required Experience and Skills

• Proven management experience is mandatory.
• Passionate about delivering excellent outcomes for customers and colleagues.
• Adaptability and agility in dynamic environments.
• Track record of meeting key objectives in a fast-paced context.
• Recognized as the primary contact for department queries.
• Experienced in influencing at senior organizational levels.
• Retail experience preferred but not essential.

Leadership Qualities

• Builds strong collaborative relationships both within and beyond the store.
• Welcomes and engages warmly with colleagues and customers.
• Demonstrates energy and resilience during challenges; makes tough decisions aligned with personal values.
• Leads by example consistently, inspiring confidence in others.
• Encourages creativity and innovation, offering constructive feedback on new initiatives.
• Exhibits humility and embodies Tesco's values in leadership.

Benefits

• Competitive salary starting at €37,500 annually.
• Bonus schemes applicable as per eligibility.
• Access to virtual GP service providing confidential online consultations and prescription services, also available to family members at reduced cost.
• 24/7 Employee Assistance Programme offering emotional support and wellbeing services for employees and their families.
• Colleague Clubcard discounts including 10% storewide, monthly 15% weekend discounts, biannual 20% discounts, and year-round 20% off clothing; extended benefits for family members through secondary Clubcard.
• Life Assurance coverage.
• Pension Plan with applicable entry requirements.
• Save As You Earn Scheme available subject to conditions.
• Paid family leave provisions.
• Bike to Work scheme.
• Recognition for long service milestones.
• Commuter benefits available.

Additional Information

Offers are contingent on submission of bank details prior to start date. Tesco is dedicated to fostering an inclusive and accommodating recruitment process; candidates may request support for accessibility or other needs by contacting the recruitment team.

About Tesco Ireland

Operating since 1997 with over 190 stores and 13,000 employees nationwide, Tesco Ireland supports tens of thousands of jobs directly and indirectly. Collaborating with over 500 Irish suppliers, Tesco is the largest buyer of Irish food and beverages globally. The company actively supports communities through initiatives addressing food insecurity, health, and social welfare. Tesco values diversity and inclusion, offering flexible work conversations to support varied life circumstances.