Liaison Head (Techno-Commercial)

Overview

We are looking for a Liaison Head with extensive expertise in Indian Railways technical and administrative systems to serve as the primary bridge between Tayal & Co. and the railway authorities. This role demands establishing and nurturing relations with key entities like RDSO, ICF, RCF, MCF, CLW, DLW, and Zonal Railways, coordinating approvals, handling documentation, and facilitating smooth communication.

Key Responsibilities

• Serve as the chief point of contact between the company and Indian Railways on technical, commercial, and administrative issues.
• Undertake frequent travel to locations including RDSO (Lucknow), production units, and zonal headquarters for management of approvals, inspections, and testing.
• Manage movement, monitoring, and processing of files, QAPs, prototype approvals, and vendor registrations.
• Maintain ongoing professional relationships with railway officers and departments, promoting efficient communication and procedural clarity.
• Gather feedback from officials on-site and prepare weekly reports covering pending approvals, inspections, business prospects, and procurement developments.
• Coordinate product demonstrations, sample delivery, and site visits for railway officials.
• Oversee monitoring of trials, inspections, and approval tracking for products like FSDS, Air Springs, and EP Brake Systems.
• Ensure comprehensive, accurate submission of technical documentation, compliance reports, and commercial communication.
• Collaborate with internal teams (technical, marketing, quality) by providing current field intelligence and actionable feedback.
• Develop and sustain a broad network within railway offices to foresee and resolve procedural hurdles.

Required Competencies

• In-depth knowledge of RDSO specifications, vendor approval processes, and the organizational structure of procurement in Indian Railways.
• Ability to interpret technical papers, QAPs, and product approval conditions.
• Strong interpersonal communication and negotiation skills.
• Established experience coordinating with railway officials, inspections, and third-party consultants.
• Highly organized with attention to detail in documentation and reporting.
• Willingness to undertake extensive travel across multiple railway sites and production units.

Qualifications and Experience

• Bachelor's degree in Engineering, Business Administration, or Commerce.
• Between 5 to 15 years of professional experience in railway liaison, vendor development, or government relations related to railway sectors.
• Preference for applicants with existing connections within RDSO, production facilities, or zonal railways.