Lead Software Development Engineer, DevOps

About the Role

We are seeking an experienced DevOps team lead responsible for guiding a group of SRE and DevOps practitioners in delivering a secure, reliable, scalable, and high-performance platform. This position demands a balance of technical involvement—approximately half the time—and leadership, process management, and project oversight the rest. The role requires partnership with product development teams to design and maintain cloud infrastructure and improve software lifecycle efficiency.

Key Responsibilities

• Empower development teams by providing accessible and executable interfaces for the infrastructure platform.
• Supply tools and recommend best practices that support all phases of the software development lifecycle.
• Ensure the operational excellence of a large-scale, cloud-based Linux infrastructure by diagnosing system issues and resolving them promptly.
• Develop and maintain runbooks, configure monitoring systems, and implement effective alert mechanisms.
• Use infrastructure-as-code to build, maintain, and enhance the cloud infrastructure.
• Lead and collaborate with team members and cross-organizational partners to address technical challenges and improve systems and software.
• Mentor team members, lead meetings, and promote sharing of knowledge and best practices.
• Drive continuous process and culture improvements within the team to align with an evolving vision.
• Apply Agile methodologies for managing team projects and routine tasks.
• Participate in a flexible rotation for on-call responsibilities.

Qualifications and Experience

• A degree in Computer Science, Engineering, or related field.
• Minimum five years of experience in SRE, DevOps, or software engineering roles with significant contributions to software projects that have delivered impactful business results.
• Proficient with infrastructure-as-code tools such as Terraform or Ansible to manage cloud environments.
• Strong foundation in cloud infrastructure design and operations with the ability to collaborate in building and automating production infrastructure.
• Demonstrated leadership abilities, including problem solving at scale, influencing technology and process improvements, and raising team capabilities.
• Excellent teamwork and collaboration skills, prioritizing group success over individual achievements.
• Innovative mindset, consistently seeking to improve processes and generate creative solutions.
• Resilience and adaptability to change and ambiguity, maintaining productivity.
• Commitment to building inclusive and diverse teams that work cohesively toward common objectives.
• Capability to deliver through others by setting clear direction and facilitating peak performance.
• Strong strategic thinking, identifying critical issues, and creating integrated action plans to achieve long-term goals.
• Encourages team growth while balancing challenge and support to develop collective and individual competencies.

Personal Attributes

• Proactive problem solver who takes initiative to drive business advancements without waiting for instructions.
• Continuous learner with a growth mindset focused on sharing knowledge, seeking feedback, and iterative improvement.
• Calm and thoughtful adaptiveness in the face of challenges and organizational shifts.
• Effective collaborator who builds positive relationships and promotes communication across teams.
• Comfortable asking difficult questions to drive towards optimal outcomes.
• Clear and inclusive communicator who listens actively and shares information transparently.
• Big-picture thinker who understands how team efforts contribute to broader organizational aims.
• Accountable and reliable owner of work delivering consistent, high-quality outcomes.
• Committed to raising the bar for team success, stepping beyond expectations to support growth and achievement.

Company Principles

• Step Up: Exceed expectations to deliver excellence.
• One Team: Foster trust, respect individuality, and collaborate inclusively.
• Customer Obsessed: Dedicate focus to customer success.
• Go Fast, Be Agile: Prioritize speed and simplicity to maintain competitive edge.
• Play to Win: Build a successful and sustainable company for all stakeholders.
• Neighbours & Allies: Give back to communities and support allyship.

Additional Information

Accommodations are provided upon request during the selection process to support candidates' needs.

Salary range for this Canadian-based role is between $115,000 and $160,000 CAD annually.

Artificial intelligence is utilized during the recruitment process to aid screening and assessment, but all final hiring decisions are made by human evaluators applying professional judgment.