Lead Software Development Engineer - DevOps

Position Summary

We seek an experienced DevOps team leader responsible for guiding a team of SRE and DevOps engineers. The successful candidate will promote DevOps principles, collaborate closely with product teams to build dependable, scalable, secure, and high-performance platforms. This role balances hands-on technical duties and leadership responsibilities, including process refinement and project oversight. The role is based in Canada within legally authorized provinces and reports to the Senior Manager of Software Development, DevOps.

Key Responsibilities

• Support development teams by providing effective interfaces to infrastructure platforms.
• Deliver tools and best practices facilitating all phases of the software development lifecycle.
• Oversee the reliability, security, and integrity of expansive cloud-based Linux infrastructures.
• Troubleshoot and resolve issues in distributed systems.
• Develop and maintain operational runbooks, monitoring systems, and alerting mechanisms.
• Build and enhance infrastructure using infrastructure-as-code approaches.
• Lead and collaborate within the team and across the organization to solve technical challenges and improve software and systems.
• Mentor team members, lead meetings, and facilitate sharing of knowledge, best practices, and innovative ideas.
• Drive continuous improvements in team culture, workflows, and long-term vision.
• Apply Agile methodologies to manage projects and reduce operational toil.
• Participate in a flexible on-call rotation as needed.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Minimum of 5 years experience in Site Reliability Engineering, DevOps, or software engineering roles contributing significantly to impactful software projects.
• Proficient with infrastructure-as-code tools such as Terraform or Ansible to deploy and manage cloud environments.
• Strong expertise in designing and operating cloud production infrastructure, particularly in Linux environments.
• Proven leadership and influencing skills with the ability to clarify complex problems and implement technological and process enhancements.
• Collaborative mindset with a focus on teamwork and prioritizing group objectives over individual goals.
• Innovative and creative problem solver eager to explore new solutions.
• Adaptive and resilient to change, with the capacity to manage ambiguity effectively.
• Commitment to building inclusive, diverse teams aimed at achieving collective goals.
• Effective at driving results through team development and clear direction setting.
• Adept at strategic planning, identifying critical issues, and formulating integrated approaches to realize long-term objectives.
• Skillful at challenging and mentoring others to achieve results and develop capabilities.

Personal Attributes

• Proactive problem-solver determined to advance business goals without awaiting direction.
• Lifelong learner embracing a growth mindset, experimentation, feedback sharing, and continuous improvement.
• Resilient adapter maintaining calm and focus during change and challenges.
• Intentional collaborator fostering positive relationships and efficient communication across teams.
• Thoughtful challenger asking difficult questions to achieve optimal outcomes.
• Effective communicator who listens and conveys information inclusively and clearly.
• Systems thinker understanding how individual and team efforts align with organizational objectives.
• Accountable with a strong sense of ownership over results and reliability.
• Dedicated to elevating team performance, often exceeding standard expectations.

Company Guiding Principles

• Step Up: Strive to exceed expectations and achieve excellence.
• One Team: Foster trust, respect individuality, and support each other.
• Customer Obsessed: Maintain relentless focus on customer success.
• Go Fast, Be Agile: Prioritize speed and simplicity to maintain competitive advantage.
• Play to Win: Commit to building a successful and profitable company.
• Neighbours & Allies: Engage with communities and be supportive allies.

Additional Information

Accommodations are available upon request throughout the recruitment process. The salary range for this position in Canada is CAD 115,000 to 160,000 annually. Artificial intelligence tools may be used in aspects of recruitment to assist with screening and feedback summarization, with all final decisions made by human evaluators.