Lead - Full Time

About Banana Republic

Banana Republic was established with a spirit of exploration and a passion for venturing beyond the ordinary. Our apparel is crafted for a limitless lifestyle. We source premium materials and innovate with fabrics to blend style and substance because we believe clothing should open doors to new possibilities. Our team embodies curiosity, connectivity, and an adventurous mindset that aligns with our brand ethos.

About the Role

As a Lead, you will assist the store leadership team by executing assigned operational tasks. You will serve as a role model for employees, demonstrating selling behaviors and expertise in specific domains. Your focus will be on guiding processes, completing tasks, and maintaining productivity to achieve store objectives. Collaborating closely with leadership, you will foster team skill development and encourage conduct that ensures an exceptional customer experience.

Key Responsibilities

• Consistently demonstrate respect toward customers and colleagues to promote a positive work culture.
• Encourage customer loyalty by informing shoppers about our rewards programs.
• Become an expert in the brand’s selling behaviors by actively modeling these practices to every customer interaction.
• Support sales leaders during off-peak hours with customer engagement as the primary focus.
• Collaborate with the store leadership team and employees to ensure timely and effective task completion.
• Develop and share knowledge regarding product lifecycle stages.
• Assist with opening and closing duties, including checklists, which may require working outside store hours.
• Utilize omni-channel tools to provide customers a seamless shopping experience.
• Ensure all store compliance regulations are followed consistently.

Candidate Profile

• Embody the company’s core Purpose, Mission, Vision, Values, and Behaviors.
• Communicate expectations clearly and directly.
• Effectively leverage technology to engage customers and teams, supporting business goals.
• Show initiative and motivation for ongoing development and improvement.
• Be flexible with work schedules, willing to work evenings, weekends, holidays, and overnight shifts.
• Physically capable of moving around the sales floor, stockroom, and office areas and able to lift up to 30 pounds.

Benefits

• Employee discounts: 50% off regular-price items at Gap, Banana Republic, Old Navy, and Athleta; 30% off at Outlet stores; and 10% off markdowns at Gap, Banana Republic, and Outlet.
• Competitive paid time off plans.
• Company matching for charitable donations and volunteer efforts.
• Registered Retirement Savings Plan.
• Employee stock purchase program.
• Medical, dental, vision, and life insurance coverage.
• 24/7 virtual health care services.
• Maternity and parental leave top-up benefits.

Equal Opportunity Employer

Banana Republic is devoted to maintaining a harassment-free and discrimination-free workplace. We recruit, hire, train, and promote qualified candidates regardless of protected status. Our commitment to diversity and inclusion is recognized by several accolades, including Forbes’ distinctions as a top global employer and a best employer for diversity in 2022.