Lead Enablement Partner, Partner Experience

Role Overview

We are seeking a Lead Enablement Partner to join our Partner Experience team in a senior individual contributor capacity. This role entails full ownership of the enablement strategy that bridges HubSpot's partner program with our sales and customer success groups, ensuring effective collaboration with partners throughout the entire customer lifecycle.

Key Responsibilities

• Develop and manage the enablement strategy for the partner program targeting sales representatives and customer success managers, focusing on prioritization, scalability, and proactive evolution.
• Act as the main conduit between field teams and the Partner Experience program, diagnosing challenges, prioritizing issues, and proposing actionable solutions to enhance partner collaboration.
• Lead cross-functional initiatives involving Global Enablement, Sales, Customer Success, and Academy teams to embed partner enablement into onboarding, certification, and continuous learning processes.
• Collaborate closely with the Partner Experience program team to anticipate program updates, regulatory changes, and co-sell framework enhancements, establishing readiness plans prior to rollout.
• Design and oversee the enablement framework supporting co-selling and co-servicing activities, creating a replicable model for joint engagements, issue escalation, and shared responsibilities.
• Create, maintain, and govern an extensive collection of enablement materials, including playbooks, onboarding pathways, and reference guides, ensuring clear ownership, version control, and ongoing updates.

Required Qualifications and Experience

• At least 5 years of experience in enablement, program management, or strategic roles supporting sales or customer success, preferably involving partner or channel programs.
• Proven capability to independently transition from identifying issues to designing and implementing solutions at scale.
• Exceptional communication skills, both in written and oral forms, able to influence and present effectively across organizational levels.
• Experience leading cross-functional teams and achieving alignment without direct authority.
• A systems-oriented thinker comfortable analyzing broad structural challenges and crafting targeted corrective measures.
• Preference for candidates with background in channel, reseller, or solutions partner environments.

Ideal Candidate Profile

This position is suited for a senior enablement professional keen on taking ownership of a specialized domain. Success in this role requires enthusiasm for addressing the complexities where program intricacy meets field realities, as well as the drive to build scalable solutions. The candidate should be confident in decision-making amid uncertainty, willing to challenge program designs causing friction, and possess a clear vision of high standards with the ability to bring others along.

Compensation and Benefits

The total annual cash compensation ranges between €80,800 and €117,150, combining base salary, on-target commissions (where applicable), and annual bonuses. Certain roles may qualify for equity through restricted stock units. Compensation packages depend on objective criteria like skills, experience, and qualifications.

HubSpot endorses transparency and fairness in compensation and offers benefits aimed at fostering employee growth and well-being.

Work Environment and Inclusion

The role supports a flexible remote working model while emphasizing initial and ongoing team connectivity through in-person events. Accommodations can be arranged as necessary to support candidates with travel or other limitations.

Company Overview

HubSpot is a global AI-driven customer platform designed to unify marketing, sales, and service tools to help businesses grow more efficiently and customer-centrically. Our culture promotes boldness, fast learning, alignment, and delivering with HEART—core values embedded in how we operate and grow.

Additional Information

• HubSpot is recognized globally for its outstanding workplace culture by multiple organizations.
• The company is headquartered in Cambridge, MA, with a worldwide employee and office presence.
• Applicants requiring accommodations for disabilities are encouraged to notify during the hiring process.
• HubSpot abides by various regional employment laws and supports diversity and inclusion in hiring.
• AI tools may assist in candidate screening; however, all employment decisions are made by human reviewers.
• Applicants consent to personal data collection for recruitment purposes and identity verification measures subject to privacy policies.