Latte Art Specialist

About the Role

The position of Latte Art Specialist involves expertly crafting espresso-based beverages along with consistently creating visually appealing latte art by using professional coffee-making tools and following set beverage standards. This role demands proficiency in espresso machine operation, milk texturing, pouring techniques, presentation, and exceptional customer service, all while upholding high levels of quality, hygiene, efficiency, and consistency.

Key Responsibilities

• Prepare a variety of espresso drinks such as lattes, cappuccinos, flat whites, and specialty coffees.
• Create beautiful latte art patterns including hearts, rosettas, tulips, swans, and other intricate designs through skilled milk steaming and free-pour techniques.
• Ensure espresso extraction adheres to established guidelines including recipe specifics, grind settings, dosing, yields, and extraction quality.
• Steam and texture milk to achieve the ideal temperature, texture, and microfoam for each beverage type.
• Oversee the condition and performance of espresso machines, grinders, and milk steaming equipment regularly.
• Fine-tune variables such as grind size, coffee dose, tamping pressure, and extraction time to maintain consistent quality.
• Guarantee beverages meet standards for taste, temperature, texture, appearance, and presentation.
• Customize drinks accurately per customer orders, including milk types, flavors, and temperatures.
• Keep coffee stations, tools, and preparation areas clean, sanitized, and well-organized.
• Monitor supply levels for coffee beans, milk, syrups, toppings, cups, and report inventory needs promptly.
• Ensure proper storage and handling of ingredients in line with food safety protocols.
• Deliver friendly, professional, and efficient service to customers.
• Communicate effectively with customers about drink choices, coffee characteristics, brewing, and custom options.
• Contribute to the creation and showcasing of new specialty coffee beverages and latte art styles.
• Provide training and demonstrations in latte art techniques to team members when needed.
• Stay current with coffee industry trends, new brewing methods, latte art developments, and presentation standards.
• Perform quality checks on beverages before service to maintain company standards.
• Work to minimize waste of coffee, milk, and other ingredients without compromising quality.
• Report any equipment issues, quality concerns, safety hazards, or operational problems promptly.
• Adhere strictly to food safety, hygiene, occupational health and safety, and internal company policies.
• Assist in coffee demonstrations, competitions, promotional events, or customer special requests as required.
• Collaborate with baristas, supervisors, kitchen and service staff, suppliers, and relevant personnel to ensure smooth operations.
• Maintain a neat, professional appearance and uphold a clean and welcoming café environment.
• Perform additional duties related to coffee preparation, latte art, and café service as assigned by management.