Large Enterprise Account Executive

About Sprinklr

Sprinklr is a leading AI-driven platform designed for Unified Customer Experience Management (Unified-CXM), enabling brands to deliver outstanding customer experiences at scale across all interaction points. Combining human insights with AI efficiency, Sprinklr helps companies build loyalty and trust through personalized, seamless, and efficient customer engagement. Its comprehensive platform supports social media management, marketing, advertising, customer feedback, and omnichannel contact center operations, allowing enterprises to unify data, break silos, and leverage real-time insights. Sprinklr serves over 1,900 enterprises including 60% of Fortune 100 companies worldwide.

Role Overview

The Large Enterprise Account Executive will manage critical accounts generating substantial revenue, with a focus on establishing, maintaining, and expanding strong customer relationships. This role involves identifying new business prospects and engaging key influencers and decision-makers within client organizations.

Key Responsibilities

• Drive new business revenue through strategic account and territory planning, prospect research, and targeted sales activities within assigned territories or segments.
• Develop sales opportunities by building connections with CMO, COO, and CTO level executives and identifying decision-makers and champions.
• Understand and address client and prospect needs thoroughly to deliver exceptional value and exceed expectations, fostering relationships with multiple stakeholders to positively influence outcomes.
• Stay informed about industry trends, market dynamics, and competitors to gain competitive advantage and accelerate deal closure.
• Solicit continuous feedback from leadership, colleagues, and clients to enhance personal performance, adhering firmly to integrity and pride in the company's values and products.

Candidate Profile

• Recognized as a top 10% performer in current or previous sales roles, with a strong passion and commitment for their work.
• Highly intelligent with excellent emotional intelligence, capable of adapting to a rapidly evolving industry landscape.
• Minimum 6 years of proven success in enterprise software sales, experienced in managing complex SaaS deals at scale.
• Proficient in building and nurturing relationships, aligned with Sprinklr’s customer-centric approach and culture.
• Deep enthusiasm for the customer experience revolution, understanding the impact of Sprinklr solutions across various global organizational functions.

About Sprinklr’s Mission

• Spearhead the new enterprise software category of Unified-CXM.
• Enable organizations to deliver next-generation, unified customer engagement journeys.
• Foster a company culture rooted in customer obsession, trust, teamwork, and accountability.

Company Culture and Benefits

Sprinklr invests in its employees' well-being, offering a comprehensive benefits package that includes voluntary healthcare coverage where applicable, paid time off for rest and family, and mentorship programs to cultivate talent development. The company promotes inclusivity, equality, and a collaborative work environment where every employee feels valued.

Equal Opportunity Employment

Sprinklr is committed to equal employment opportunity, valuing diversity and prohibiting discrimination on any legally protected characteristic. Reasonable accommodations are provided during the recruitment process upon request.

Important Notice

Beware of recruitment scams impersonating Sprinklr. The company never requests money, personal payments, or cryptocurrencies such as Bitcoin during hiring and will not send communications from executives. Report any suspicious contacts by blocking immediately.