Key Account Manager

About the role

This full-time position based in Hyderabad requires engagement with single-outlet independent restaurants as a Key Account Manager within Swiggy Assure's B2B supply platform, which provides high-quality, locally sourced kitchen essentials to hotels, restaurants, caterers, and D2C brands.

Job overview

The manager will be responsible for acquiring and nurturing relationships with restaurant partners to help them grow their orders, visibility, and customer engagement. This hands-on, consultative sales role demands resourcefulness, adaptability, and a strong commitment to partner success, while offering opportunities to develop sales expertise and an in-depth understanding of restaurant operations.

Key responsibilities

• Manage a specified geographic territory, cultivating solid partnerships with assigned restaurants.
• Perform fieldwork by visiting restaurants frequently to present product demonstrations, ROI analyses, and explain mutual benefits of working with Swiggy.
• Apply consultative selling by querying restaurant needs related to sales channels, delivery, marketing budgets, and objectives; position Swiggy’s offerings as tailored solutions.
• Oversee the complete relationship cycle monthly, including pitching, negotiations, activation, and ongoing partner support.
• Utilize data to identify adoption trends, troubleshoot growth obstacles, and adjust strategies as needed.
• Take ownership of sales targets within the territory, monitoring pipeline health and conversion success.
• Exhibit advanced Excel or equivalent spreadsheet skills, including pivot tables, VLOOKUP, and dashboard creation for daily data management.
• Conduct market research to track restaurant industry trends, competitive environment, and local dynamics, sharing insights for product development.
• Hold approximately 80 to 90 in-person meetings monthly with restaurant partners.

Candidate profile

• Minimum 2 years’ experience in B2B sales, field sales, or business development, ideally in FMCG, food/beverage, or hotel sectors.
• Proven ability to meet or exceed sales targets while independently managing sales pipelines.
• Strong dedication to growing an assigned portfolio of restaurant clients operating round-the-clock.
• Expertise in data manipulation and advanced Excel functionalities.
• Postgraduate degree preferred in marketing or sales fields.

Additional information

• Workers will be required to perform duties full-time from their Hyderabad location.
• The company is an equal opportunity employer, considering applicants regardless of race, color, religion, sex, disability, or legally protected characteristics.
• Salary is competitive and commensurate with experience.
• Only candidates with at least 2 years of relevant experience should apply.
• Application deadline is January 1, 2035, with immediate start opportunities.
• One opening is available.
• Job offer perk included.