Junior Application Engineer

About Us

Datacom is a leading technology provider in Australasia, combining technology, expertise, and skilled individuals to empower organisations in an ever-evolving environment. We collaborate across sectors, delivering impactful solutions for governments, enterprises, and growing bodies, aiming to generate meaningful results for our customers and communities.

Role Overview

You will join Datacom’s Local Government Product Engineering group as a Junior Application Engineer, contributing to the development of our ERP platform, Datascape. We are a cooperative team passionate about the quality of our products and their benefits to the communities our clients serve. This entry-level position is tailored for individuals early in their careers eager to become accomplished engineers by working alongside experienced personnel to address real-world client challenges, maintain a large-scale product, and understand modern software development practices.

The role primarily involves configuring client solutions with our proprietary low-code platform, granting increased responsibility as you advance. Candidates with strong foundational technical skills, enthusiasm for learning, and problem-solving aptitude are preferred over those with prior ERP experience. We value curiosity about advancements such as AI-driven development and automation in software engineering.

While in-person collaboration is encouraged, remote working options exist to support work-life balance, with the role based in Auckland or Tauranga.

Key Responsibilities

• Design, develop, and test product enhancements while learning established engineering standards and techniques.
• Collaborate with seasoned engineers and product experts to comprehend business needs and deliver robust solutions.
• Diagnose issues, resolve problems, and help sustain current product functionalities.
• Create and update technical documentation, knowledge resources, and support materials.
• Engage in team activities including planning sessions, code reviews, and ongoing improvement processes.
• Adopt modern software development practices, including automation, AI-assisted coding, and emerging agentic engineering methodologies.

Required Qualifications and Experience

• Approximately 1 to 2 years of experience in a technical, analytical, software, or IT capacity, or equivalent practical background.
• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Engineering, Science, or related fields.
• Strong analytical reasoning and problem-solving capabilities.
• Genuine interest in software engineering, systems, and technology.
• Confidence and practical experience using AI tools in a professional context.
• Curiosity and eagerness to learn new technologies and business domains.
• Effective verbal and written communication skills.
• Able to collaborate effectively in a team environment.
• Meticulous attention to detail and commitment to high-quality work delivery.

Preferred Skills

• Basic understanding of database concepts and data structuring.
• Familiarity with source control systems, especially Git.
• Experience with APIs and data interchange formats like JSON and XML.
• Knowledge of software delivery cycles and practices.
• Experience or exposure to enterprise software and business systems.
• Awareness of Agile methodologies and iterative development processes.

Culture and Benefits

By joining our team, you'll have support for career growth, wellbeing, and impactful work. We offer industry-leading development opportunities, parental leave, employee assistance programs, and comprehensive benefits designed to foster professional and personal growth.

Our environment values curiosity, innovation, inclusion, and making a tangible difference. Team members enjoy working with cutting-edge technology, tackling complex issues, and collaborating with knowledgeable peers.

Why Work Here

• Flexible and hybrid working arrangements.
• Paid parental leave.
• 24/7 Employee Assistance Programme.
• Ongoing learning, certifications, and career advancement options.
• Access to premier learning platforms and future-focused skills training.
• Recognition programs to celebrate exceptional work.
• Employee discounts and financial wellbeing supports.
• Opportunity to contribute to meaningful projects with real community impact.