Junior Account Manager

About the Company

We are a medium-sized group headquartered in Berlin, employing around 750 people and offering engaging tasks across all segments of the value creation chain. Our teams collaborate internationally within two main business sectors: Mailing & Shipping Solutions and Digital Business Solutions. For over a century, we have developed comprehensive solutions aimed at simplifying and enhancing everyday office and work life — from postage machines to digital tools for business communication, process, and workflow management.

Job Role and Responsibilities

Within our Business Unit Mailing & Shipping, which consolidates expertise relating to our franking and enveloping machines, we are seeking a Junior Account Manager in Berlin to join us immediately. The core responsibilities include:

• Proactively marketing the full product and solution portfolio through direct sales to sustainably grow revenue and profitability.
• Managing and developing a defined customer base within the small and medium-sized existing clients segment.
• Engaging with prospects and customers via telephone and written communication as directed.
• Conducting product demonstrations in the showroom following appropriate training.
• Preparing, following up on, and closing sales proposals and opportunities.
• Following up on outstanding customer requests, leads, and offers.
• Assisting with the creation and follow-up of quotations.
• Supporting efforts to acquire new customers while identifying additional sales opportunities such as cross- and upselling.
• Coordinating activities with the field sales team and other internal departments.

Qualifications and Profile

• Successfully completed commercial vocational training.
• Initial sales experience handling complex or consultative products or solutions.
• Strong self-motivation along with a results-driven and closing-oriented mindset.
• Confident and persuasive communication in customer interactions.
• Excellent negotiation skills and enthusiasm.
• Solid presentation and advisory abilities.
• Technical and commercial understanding.
• Excellent time management and a structured, independent working style.
• Proficient in using CRM systems and digital communication tools.
• Willingness to travel nationwide as part of the job requirements.

Benefits

• Combining international work environment with a medium-sized company atmosphere.
• 30 vacation days per calendar year.
• Holiday and Christmas bonuses.
• Benefit card with monthly credit plus additional employee discounts.
• Contribution to private pension schemes.