Inside Sales Specialist

Position Overview

We are looking for a proactive and target-driven Inside Sales Specialist to join our expanding team based in Powai, Mumbai. This role demands a self-motivated individual with a sharp sales acumen who excels at identifying prospects, nurturing client relations, and delivering customized solutions. The candidate will oversee the entire sales process from lead generation to deal closure, focusing on the V&S industry vertical, while consistently surpassing sales objectives.

Key Responsibilities

• Identify and generate new business leads through cold calls, email outreach, responding to inbound inquiries, and professional networks.
• Perform comprehensive market analysis to pinpoint potential clients, key decision-makers, and new opportunities within targeted sectors.
• Develop and sustain a healthy sales pipeline to support consistent revenue growth.
• Manage all phases of the sales cycle, including initiating contact, presenting offerings, negotiating terms, and closing deals of high value.
• Regularly exceed personal and team sales targets by executing effective selling strategies.
• Maintain detailed and accurate sales records and pipeline updates within CRM platforms.
• Understand customer needs to effectively position products and service solutions.
• Establish and nurture long-term client relationships, serving as a trusted advisor to ensure repeat business and high client satisfaction.
• Acquire in-depth product knowledge and leverage insights on industry trends and competitors to articulate clear business advantages.
• Spot opportunities for upselling and cross-selling premium or complementary solutions.
• Lead qualification and prioritization aligned with business value potential.
• Adhere to structured sales progression with timely follow-ups and effective closing strategies.
• Manage contract negotiations to align with organizational objectives.
• Collaborate with marketing and field sales teams to synchronize lead generation efforts and campaign results.
• Provide management with regular sales forecasts, analytical reports, and insights.
• Maintain comprehensively organized CRM data for monitoring performance and opportunities.
• Meet defined KPIs such as conversion rates, sales cycle duration, pipeline velocity, and revenue benchmarks.
• Consistently engage in required sales activities including calls, demonstrations, and meetings as per weekly and monthly targets.
• Exhibit disciplined sales follow-ups, effective objection management, and adherence to sales playbooks.
• Demonstrate perseverance and data-driven improvement approaches despite challenges or rejection.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Commerce, Communications or a related discipline.
• MBA or postgraduate degree specializing in Sales, Marketing, or Business Management is advantageous.
• Certifications in Sales, CRM, Digital Marketing, or Business Development will be considered favorable.
• 3 to 5 years of proven experience in inside sales, preferably within technology, enterprise solutions, V&S sector, or B2B environments.
• Exceptional communication, presentation, negotiation, and interpersonal abilities.
• Highly driven, goal-oriented with the ability to excel in a dynamic, fast-paced setting.
• Strong aptitude for building relationships and influencing key decision-makers.
• Competency in CRM software, Microsoft Office suite, and sales analytics tools.
• Excellent organization and time management capabilities.
• Ability to assimilate technical or solution-oriented knowledge and convey its business value clearly.
• Strong discipline regarding sales cadence and handling objections effectively.
• Resilient, consistent, and results-focused mindset.