Inside Sales Representative - Vertriebsinnendienst (m/w/d)

Company Overview

RFMW is a specialist distributor focused on RF, microwave, and power components, delivering technical expertise, supply chain management, and commercial solutions across Europe and globally. Collaborating with top manufacturers, RFMW serves customers in dynamic, demanding markets.

Job Summary

We are seeking a proactive and customer-centric Inside Sales Representative to join our team in the Freising city center. Reporting to the Inside Sales Manager, you will play an essential role in supporting customers, fostering sales growth, and managing relationships across Europe. This role requires close collaboration with customers, suppliers, Product Managers, and Field Sales teams to ensure outstanding service and meet business goals.

Key Responsibilities

• Provide customers with quotations, process orders, and handle product-related inquiries.
• Establish and maintain robust relationships with customers and suppliers.
• Drive sales growth through exceptional customer service and sound commercial judgment.
• Collaborate closely with Field Sales, Product Management, and other internal teams throughout Europe.
• Accurately maintain customer and sales data within company systems.
• Continuously enhance knowledge of products, market trends, and the industry.

Candidate Profile

• Completed secondary education or equivalent qualification demonstrating proficiency in literacy and numeracy (e.g., Realschulabschluss, Mittlere Reife, Fachabitur, Abitur).
• Prior experience in inside sales, customer service, account management, or similar client-facing roles is a plus.
• Familiarity with CRM, ERP, or order processing software.
• Excellent communication and interpersonal skills, with a knack for building strong relationships.
• High attention to detail coupled with strong organizational abilities.
• Proficient English skills (reading, writing, speaking) as all processes and communication occur in English.
• Solid IT skills, especially in Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Team player with a willingness to learn technical products and expand industry insight.

Why Join RFMW?

• Attractive salary package along with incentive schemes.
• Entitlement to 30 days of annual vacation.
• Opportunities for professional growth and access to online learning platforms encouraging self-driven development.

Selection Process

The recruitment process typically involves a minimum of two interviews with various stakeholders. Candidates might also undergo Thomas Personal Profile Analysis (PPA) and General Intelligence Assessment (GIA), depending on the position.

Only applicants chosen for an interview will be contacted due to the volume of applications.

Additional Details

• Applicants must have legal work authorization in Germany.
• The position will be employed through MRCG GmbH, the local hiring entity following RFMW's acquisition in 2023.