Inside Sales Representative SMB, MSP (EMEA)

About Keeper Security

Keeper Security is a prominent cybersecurity software company safeguarding millions of users and thousands of enterprises across over 150 countries. Its flagship product, KeeperPAM®, is an AI-powered, cloud-native platform renowned for its zero-trust and zero-knowledge security approach. Recognized by Gartner® Magic Quadrant™ for Privileged Access Management, Keeper offers robust compliance, visibility, and control tailored for stringent public sector IT requirements.

Role Overview

The Inside Sales Representative (ISR) for SMB and MSP within the EMEA region will be pivotal in expanding Keeper's MSP channel presence. This role entails developing new MSP partnerships, responding to inbound leads, and growing revenue within small and mid-sized MSP accounts. Collaboration with an MSP Account Manager is essential to provide complete territory coverage and ensure continual pipeline development.

Key Responsibilities

• Promptly qualify inbound leads and make a strong impression of Keeper’s MSP offerings and products.
• Handle partner inquiries related to pricing, training, and renewals, while spotting opportunities for upselling and cross-selling.
• Deliver compelling virtual demonstrations highlighting Keeper’s cybersecurity, password management, and privileged access management solutions.
• Proactively research and contact potential MSP, MSSP, and Telco partners to build the sales pipeline and increase program uptake.
• Coordinate with ISR 2 representatives to smoothly transition expanding accounts while maintaining territory continuity.
• Engage in sales training and enablement initiatives to deepen product knowledge and prepare for advancement to ISR 2 roles.
• Utilize Salesforce CRM and reporting tools to accurately track sales activities, pipeline progress, and forecast results.
• Travel locally, nationally, and occasionally internationally to attend customer meetings; candidates must be able to rent or operate a vehicle on the company’s behalf.

Necessary Qualifications

• A minimum of two years' experience in inside sales, channel development, or business-to-business SaaS sales.
• Basic understanding of the MSP and cybersecurity markets.
• Strong verbal and written communication abilities, highly organized with close attention to detail.
• Demonstrated ability to juggle multiple accounts and tasks efficiently within deadlines.
• Comfortable presenting virtually and using CRM-based sales processes.
• Experience with Salesforce CRM is strongly preferred, alongside proficiency in Microsoft Office and Google Suite.
• A positive, team-driven attitude focused on achieving results in an organized manner.
• Motivation to advance into senior sales or strategic account management roles within the MSP division.
• Willingness to travel up to 10% of the time.

Staff Benefits

• Provided onsite lunches for employees.
• Immediate eligibility for private healthcare coverage.
• Company pension contributions with no waiting period.
• Paid sick leave.
• Bike-to-Work scheme available for local employees.

Additional Information

This position requires candidates to be based in Ireland. It offers a hybrid working model for those living within commuting distance of the Cork office and full remote flexibility for others. Keeper is an equal opportunity employer valuing diversity and inclusion.

Candidate Privacy Notice Highlights

Keeper processes applicant data responsibly during recruitment, storing relevant information such as resumes, interview notes, references, and assessments. Data is retained for 24 months following the last application activity unless consented for extended use. Applicants have rights regarding their data, including access, correction, deletion, and objection to processing. Keeper does not rely solely on automated decisions during hiring. Candidate privacy inquiries can be directed to privacy@keepersecurity.com.