Inside Sales Representative - Japanese Speaker

About TeamViewer

TeamViewer delivers a premier Digital Workplace platform that links individuals with technology, enhancing and automating digital workflows to improve work efficiency. Our software leverages AI to shape the future of digital transformation. Supporting over 645,000 customers globally across various sectors and a user base of hundreds of millions, TeamViewer employs over 1,900 people worldwide. We value diverse perspectives and talents, fostering an environment conducive to innovation and growth. Join our team to contribute meaningfully to this dynamic landscape.

Key Responsibilities

• Engage daily with prospective clients using assigned leads and sales opportunities.
• Recommend solutions tailored to address the specific requirements of customers' businesses.
• Conduct online product demonstrations for prospective customers when necessary.
• Respond promptly to inquiries via email.
• Prepare and send quotations and diligently follow up within established timeframes.
• Achieve daily, weekly, and monthly revenue goals as defined by the Sales Team Manager.
• Handle formal requests from prospects and clients efficiently.
• Identify chances for cross-selling and upselling by performing comprehensive needs assessments.

Candidate Requirements

• Fluency in Japanese, including both spoken and written communication, with the ability to use Keigo (formal honorific language).
• Business-level proficiency in English.
• At least two years of experience in sales or customer service roles.
• Familiarity with the technology sector is preferred.
• Capability to analyze client needs and create customized solutions accordingly.
• Advanced proficiency with Windows operating systems and a general technological aptitude.
• Excellent customer service and communication skills.
• Ability to work collaboratively in a team yet function independently.
• Innovative and flexible approach towards sales strategies.
• Previous work experience in Japan is an advantage.

Perks and Benefits

• Initial onboarding onsite at the Adelaide office to facilitate a strong start.
• Office accessibility via public transportation.
• Access to a Corporate Benefits platform offering numerous discounts.
• Regular team gatherings and company-wide events.
• Open-door management policy, casual dress code, frequent all-hands meetings, and leadership lunches.
• Work From Abroad program allowing employees to work remotely outside their contracting country for up to 40 days annually.
• A strong emphasis on diversity and inclusion with opportunities to participate in CARE initiatives.

Equal Opportunity Commitment

TeamViewer is committed to fostering an inclusive workplace where all employees feel valued and supported regardless of gender, family status, sexual orientation, religion, age, disability, education, or ethnicity. We are dedicated to personal and professional growth for our employees and provide accommodations during the application and hiring process when needed. Please contact your Talent Acquisition Partner for any required support.