Inside Sales Executive

Role Overview and Key Responsibilities

The Inside Sales Executive will be stationed at the Apple store, responsible for assisting walk-in customers interested in consumer durable loans. This role involves sourcing customers, facilitating loan applications, and ensuring adherence to process and compliance standards.

Primary Duties

• Identify and source potential customers for Consumer Finance Loans at specified dealerships/stores.
• Guide customers through the loan application process, ensuring documentation accuracy and timely submission.
• Maintain strict compliance with company policies and guidelines throughout transactions.
• Develop and nurture strong relationships with customers by delivering exceptional service.
• Coordinate effectively with dealership/store personnel to ensure smooth operations.
• Provide assistance with credit and debit card services alongside promoting additional financial products.
• Engage in collections activities including following up with overdue customers and liaising with the collections team.

Candidate Profile and Qualifications

• Graduate in any field.
• Prior experience in sales is preferred.
• Excellent communication skills in English and the local language are mandatory.

Additional Information

This position is based at the Apple store and focuses on facilitating electronics and mobile purchase financing for customers through consumer durable loans.

Employee Benefits

• Medical insurance coverage up to INR 200,000.
• Accidental insurance coverage up to INR 500,000.