Inside Sales Executive

About Foxscan

Foxscan is an independent firm specializing in structural diagnostics, providing homeowners with objective assessments related to seepage, dampness, and structural concerns. The company employs advanced tools such as thermal imaging and on-site evaluations to identify root problems before recommending any repairs. Foxscan emphasizes unbiased diagnostics by not partnering with contractors or material suppliers. Certified engineers prepare detailed written reports within 48 hours to assist homeowners in making informed decisions about structural investments. The firm operates in several major Indian cities including Pune, Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, and Ahmedabad.

Role Overview

The position is for a full-time, on-site Inside Sales Executive located in Pune City. The role involves managing both inbound and outbound communications, addressing homeowner inquiries, and providing clear explanations about Foxscan’s diagnostic services. Responsibilities include qualifying leads, maintaining the sales pipeline within the CRM, and scheduling appointments with the engineering team. The candidate will follow up with potential clients, communicate pricing and processes, and support customers through booking and pre-assessment phases. Collaboration with operations is required to ensure seamless scheduling and to contribute improvements to sales scripts and customer experiences.

Qualifications and Skills

• Proven expertise in inside sales and lead generation, adept at managing inbound/outbound calls and converting inquiries into confirmed service bookings.
• Strong communication skills in both verbal and written forms, with a focus on customer service and satisfaction.
• Demonstrated sales competence, able to understand client needs, offer suitable solutions, and consistently meet or surpass sales targets.
• Familiarity with CRM or sales tracking software for data entry and reporting purposes.
• Ability to work full-time on-site in Pune City, manage time efficiently, and handle multiple leads concurrently.
• Experience in consumer services, home services, or diagnostic sectors is advantageous.
• Educational qualification includes at least a bachelor's degree or equivalent practical sales experience.
• Proficiency in English along with at least one regional language spoken in Pune is preferred.