Inside Sales Executive

About House of EdTech

House of EdTech (Goenka Kachave LLP) is a rapidly expanding EdTech firm specializing in professional education across vital sectors like Artificial Intelligence, Finance Data, Product Management, and Business Skills. Established by Aditya Goenka and Aditya Kachave, the company merges industry-relevant curricula, practitioner-led teaching, and outcome-focused execution. With over 5 million learners in India and abroad, an annual recurring revenue surpassing ₹350 crore, and a workforce exceeding 1,000 employees, the organization operates prominently from Pune and Kolkata and enjoys pan-India digital coverage, helping professionals and entrepreneurs develop skills for career advancement.

Role Overview

This position is responsible for ensuring timely collection of payments, supporting revenue realization, and maintaining close coordination with the sales team to reduce outstanding dues.

Key Responsibilities

• Convert interested leads into enrolled students by following up with those who have paid the booking amount and assisting them in completing full payment.
• Maximize revenue by conducting consistent follow-ups with customers.
• Provide guidance to customers post-workshops, including facilitation of EMI and one-time payment options, and resolve any payment or enrollment challenges.
• Engage with customers through outbound calls, respond to inquiries regarding courses, pricing, and payment methods to ensure a seamless onboarding process.
• Liaise closely with the sales team to track workshop conversions, monitor payment statuses, and communicate accurately about pricing and available offers.
• Maintain daily tracking of leads, onboarding progress, payment status reports, and document all customer interactions thoroughly.
• Identify bottlenecks in onboarding and payment processes, recommend improvements, and enhance conversion rates from workshops to enrollments.