Inside Account Representative Generalist

Overview

As an Inside Account Representative, you will collaborate directly with Account Executives to maintain current customer relationships and generate new sales opportunities. Your role encompasses managing the entire sales cycle for diverse customers, emphasizing relationship building and delivering a seamless sales journey from initial contact through to closing.

Key Responsibilities

• Meet assigned sales targets while ensuring a robust sales pipeline.
• Develop and nurture customer relationships to foster business expansion.
• Evaluate sales metrics and data to monitor performance, detect improvement areas, and guide strategic planning.
• Work in partnership with Account Executives to craft strategies targeting both new and existing accounts.
• Utilize remote sales technologies for effective communication with clients and internal teams.
• Assist customers in adopting and integrating new products and solutions.
• Spot chances for business growth within accounts and collaborate with Account Executives and partners on expansion plans.
• Independently handle smaller transactional deals from qualification through to closing, focusing on increasing product portfolio adoption among customers.
• Provide support with product selection, deliver demonstrations, respond to proposals, and keep sales catalogs updated.
• Manage all stages of the sales cycle including project management, pricing, solution creation, deal closure, and technical demos.

Preferred Qualifications and Experience

• Bachelor’s degree is advantageous but not mandatory.
• Background in sales and account management.
• Demonstrated success in achieving sales goals and maintaining sales pipelines.
• Excellent organizational and program management capabilities.
• Experience engaging in direct sales and collaborating with multiple stakeholders.
• Ability to support sales teams and drive sales especially for transactional deals.

Required Skills

• Competence in overseeing the full sales process from lead generation to closing.
• Strong collaboration and teamwork abilities.
• Experience selling services and recurring revenue models.
• Skill in identifying business opportunities and aligning efforts with overall strategic objectives.
• Proficiency with digital and remote selling methods.
• Experience in cross-selling and upselling to maximize customer value.
• Self-driven and proactive in seeking and leveraging new business avenues.

Technology and Innovation

The role requires a keen interest and confidence in adopting new technologies and AI tools to boost sales efficiency, customer engagement, and overall productivity. Candidates must quickly learn and apply digital solutions within daily tasks and use AI-based insights for smarter decision-making and tailored customer interactions.

Additional Information

Company Profile: HP is a global leader in technology, ranked 10th on the Fortune 500 list in 2012. It offers a wide array of technology products and solutions serving over a billion customers worldwide. HP's mission is to drive business and social value through innovative technology.

The position involves up to 25% travel and supports relocation. This is a full-time role with no shift premium applicable in the United Kingdom.

Equal Employment Opportunity: HP is committed to providing equal employment opportunities without discrimination based on race, religion, sex, age, disability, veteran status, or other protected categories under applicable laws. Disclosure of certain personal information is voluntary and confidential.