IndiaMART Executive

Role Overview

We are seeking a skilled IndiaMART Executive responsible for handling customer inquiries, generating leads, conducting product research, and managing client communications effectively to support our sales and business development efforts.

Key Responsibilities

• Oversee and process daily inquiries and leads received via IndiaMART.
• Engage with customers through calls, WhatsApp, and emails to address their queries.
• Comprehend customer needs and provide accurate product details accordingly.
• Perform consistent follow-ups with potential leads to convert interest into sales opportunities.
• Conduct detailed research on products and market trends to assist business strategies.
• Liaise efficiently with customers, suppliers, and internal teams to ensure smooth operations.
• Maintain organized records of leads, follow-up actions, and prepare basic reports.
• Communicate professionally with international clients when necessary.
• Contribute to overall business development and sales growth initiatives.

Candidate Requirements

• Possess 1 to 3 years of experience specifically handling IndiaMART platform, sales, or business development roles.
• Proficient with computers, internet usage, and spreadsheet tools such as MS Excel or Google Sheets.
• Exhibit strong verbal and written English communication skills.
• Demonstrate capability in research and data management.
• Confident in engaging with customers and managing follow-up communications.
• Solid negotiation and coordination skills to facilitate transactions.
• Maintain a professional work ethic and the ability to perform independently.

Work Conditions

• Work schedule from 9:00 AM to 6:00 PM.
• Position based on-site at Surat, Gujarat.

Benefits of Joining

• Experience a professional and growth-driven workplace atmosphere.
• Opportunity to gain specialized expertise in e-commerce and online marketplaces.
• Eligible for career advancement depending on performance outcomes.