Inbound Sales Executive

Job Overview

We are seeking an Inbound Sales Executive to join our Inside Sales team in New Zealand, focused on assisting businesses with selecting suitable fuel card and payment solutions. This role offers an excellent entry point into a sales career, ideal for individuals who are organized, coachable, and thrive on customer interaction.

Key Responsibilities

• Respond quickly and professionally to inbound inquiries via phone, web, and email channels.
• Pose insightful questions to comprehend customers' fleet sizes, fuel consumption, payment preferences, and timing needs.
• Clearly explain Corpay products, pricing models, benefits, and application procedures.
• Convert qualified leads into finalized applications and fuel card sales.
• Follow up on leads, quotes, and applications to ensure every opportunity advances appropriately.
• Maintain precise records of customer data, leads, and opportunities within Salesforce or other CRM platforms.
• Prepare comprehensive applications and relevant documentation for credit assessments.
• Communicate clearly and professionally with customers throughout the application status updates.
• Collaborate with Credit, Customer Service, and Account Management teams to facilitate application progression and resolve inquiries.
• Escalate complex or sensitive issues to higher management when necessary.
• Contribute feedback to improve sales workflows and customer experience.
• Engage in ongoing coaching, training sessions, and team initiatives aimed at improving sales performance.

Success Criteria

• Providing a positive first contact experience for prospective clients.
• Effectively converting high-potential inbound leads into loyal customers.
• Accurately updating customer applications and advancing next steps clearly.
• Maintaining commitments and ensuring continual progress of opportunities.
• Working collaboratively with cross-functional teams across the company.
• Demonstrating continuous learning and seeking process improvements.

Candidate Profile

• Minimum educational qualification of NCEA Level 3 or equivalent experience.
• Excellent verbal and written communication skills with a professional demeanor.
• Comfortable and confident engaging customers telephonically.
• Keen attention to detail with efficient data entry capabilities.
• Familiarity with basic Excel and Microsoft Office applications.
• Strong organizational and time management skills with reliable follow-up habits.
• An enthusiastic, positive, and coachable mindset.
• Resilient when addressing customer objections and persistent in meeting targets.
• Comfortable adopting new technologies and systems.
• Must have legal right to work in New Zealand.

Desirable Experience

• Background in inbound sales, customer service, hospitality, or retail.
• Exposure to activity, service, or sales target-driven environments.
• Experience using CRM, ticketing, or sales platforms.
• Familiarity with account support, administrative tasks, or application processing.
• Knowledge of B2B sales, fleet management, fuel cards, or payment solutions.

Work Environment and Benefits

• Hybrid work arrangement: three days in-office and two days remote work each week.
• Comprehensive career development with structured coaching, sales training, and advancement possibilities.
• Opportunity to qualify for the President's Club, including an all-expenses-paid overseas incentive trip for top performers.
• Support for health and wellbeing through subsidized programs.
• Recognition programs celebrating individual and team achievements.
• A supportive and inclusive culture that encourages accountability, knowledge sharing, and teamwork.

Additional Information

Corpay is a global leader in commercial payment technology, serving millions across over 80 countries. We are an equal opportunity employer committed to diversity, equity, and inclusion in the workplace. Employment offers may be contingent on successful background and pre-employment checks as permitted by applicable laws. Please note that unsolicited agency resumes without written agreements will not be considered.

Corpay utilizes artificial intelligence tools in recruitment processes to enhance fairness and efficiency but ensures all final employment decisions involve human assessment. For details on candidate data privacy, please consult Corpay's privacy policy. Our compensation approach prioritizes fairness, equity, and transparency, with decisions based on objective criteria and applicable market standards.