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Inbound Customer Service Advisor

RB Consultancy

Remote · Contract

1 applicant

Experience
Any
Salary
INR 10,500 – INR 11,500 / month
Openings
1
Posted
2 weeks ago
Work mode
Work from home
Education
12th Pass
Eligibility
Candidates who have completed 12th grade and are fluent in English and Hindi can apply.
Resume
Required to apply

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Job description

Job Overview

We are urgently looking to hire Inbound Customer Service Advisors for a voice-based customer support process operating from home on a contractual basis. This role involves handling customer inquiries and providing excellent service in both English and Hindi.

Candidate Requirements

  • Minimum education requirement is completion of 12th grade.
  • Proficiency in English and Hindi languages is mandatory for clear communication.
  • Required equipment includes a computer with Intel i3/i5 or Ryzen 3/5 processor or higher, at least 8 GB of RAM, and Windows 11 operating system.
  • Stable internet connection with broadband speed of minimum 30 Mbps is essential.

Work Details

  • Work mode: Contractual and work-from-home.
  • Rotational shifts including night hours are expected.
  • Shift timing is 9 hours per day with a 1-hour break.
  • Employees will work 6 days a week with 1 rotational weekly off.

Compensation and Benefits

  • Monthly in-hand salary of ₹11,500.
  • Total cost to company (CTC) is ₹16,000 monthly.
  • Additional quarterly fixed bonus of ₹3,000.

Contact Information

Interested candidates can contact HR Representative Satyajit at the phone number 8274981908 for further details.

Minimum education

Higher Secondary (Class 12)

How they work

Communication Time Management Adaptability Work Ethic

Languages

Servicenow General Electric
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