HR Generalist

About the Role

This role is based in Riyadh and offers a comprehensive HR operational support function for the Savills KSA business. It entails a wide range of generalist HR responsibilities, including daily HR service delivery, collaborative project assistance, and providing transactional HR services alongside the Head of HR in KSA. The position requires ownership of employee relations cases and independent process management with guidance from the HR leadership team.

Key Responsibilities

• Collaborate closely with the Head of HR for KSA to engage with employees, managers, and stakeholders on routine HR operations, supporting local HR strategy along with employee relations, learning and development, performance management, and engagement programs.
• Enhance the Savills brand presence and contribute to boosting employer branding and global visibility.
• Lead talent acquisition efforts locally by coordinating with the regional Talent Acquisition team to ensure recruitment alignment and adherence to company standards.
• Manage candidate screening, interviewing, and selection processes, incorporating innovative methods like technical competency and psychometric assessments.
• Oversee the recruitment lifecycle in KSA, utilizing the company's recruitment software and portals efficiently, including timely vacancy updates.
• Develop the Graduate program for KSA, representing Savills at Saudi universities, promoting success stories, and nurturing graduate ambassadors.
• Provide training and coaching to hiring managers on recruitment cycles and best practices, ensuring coherent and professional hiring processes.
• Supply recruitment KPIs and reports to HR leadership upon request.
• Implement and improve HR tools, processes, and reporting for efficiency and accuracy, recommending enhancements as necessary.
• Evaluate and optimize onboarding and offboarding procedures to improve the employee experience using HR analytics to support management reporting.
• Collaborate with various departments including Marketing, IT, Compliance, and Finance to maintain alignment and support HR initiatives.
• Lead the development and periodic review of the staff induction program to incorporate improvements.
• Ensure proper execution of performance management processes during probation periods, following up with managers and employees as needed.
• Support the planning and delivery of training programs and e-learning initiatives alongside the Head of HR.
• Handle ad hoc HR projects and operational improvements as they arise.
• Serve as a contact point for employee relations matters, facilitating conflict resolution and fostering a positive workplace atmosphere.
• Assist in preparing reports and analytics for company and regional needs.
• Support investigations into employee complaints and grievances, ensuring confidentiality and equitable resolutions.
• Escalate complex employee relations issues to the Head of HR and assist with case management when necessary.
• Advise managers on probation reviews, including extensions and contract renewals.
• Contribute to the annual appraisal and promotion cycle.
• Coordinate with the Training Development Manager and Head of HR to identify staff training requirements.
• Manage the visa process for new hires, renewals, and departures, escalating delays or issues to the Head of HR.
• Work with managers to ensure effective onboarding and assist with induction delivery.
• Partner with the Head of HR to enhance onboarding and offboarding processes.
• Maintain accurate and reliable HR data; advocate for system usage improvements and efficiency tools.
• Oversee communication and compliance with GRO for licenses, portals, regulatory updates, medical insurance renewals, and other insurance policies such as PI and OD.

Required Knowledge and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related discipline preferred.
• At least 3 to 5 years of proven experience as an HR Generalist within Saudi Arabia.
• Comprehensive understanding of Saudi labor laws and regulatory frameworks.
• Excellent interpersonal and communication capabilities.
• Strong confidentiality ethics and discretion when handling sensitive data.
• Proficiency with HRIS platforms, Microsoft Office Suite, and preferably ERP systems such as MS Dynamics.
• Attention to detail with effective execution and prioritization skills.
• Familiarity with the fast-paced nature and urgency inherent in HR functions.
• Proficient in MS Outlook, Word, and basic Excel (formulas and formatting).
• Adept at quickly learning and independently navigating technology and systems.
• Professional, articulate, confident, and proactive with minimal supervision required.
• Motivated to learn and develop within a dynamic team environment.
• Good organizational and planning abilities.
• CIPD certification is advantageous.

Additional Information

Savills is a global company with over 42,000 employees spread across more than 700 offices worldwide, ensuring expert support local to each market.