Housekeeping Attendant

Job Overview

We are looking for enthusiastic and dedicated Housekeeping professionals passionate about delivering exceptional customer service and innovative solutions to our guests. As a Housekeeping Attendant, you will perform daily assigned tasks as directed by Supervisors while strictly complying with hotel policies and procedures.

Key Responsibilities

• Receive work assignments, keys, and supplies from Supervisors, ensuring proper logging in the key log book.
• Clean guest rooms and bathrooms, including making beds, washing sinks, bathtubs, toilets, tiles, mirrors, polishing metal surfaces.
• Maintain clear fire exits and stairways from any obstructions.
• Report immediately any required maintenance work.
• Collect litter from corridors and pathways regularly.
• Vacuum carpets and upholstered furniture, dust and wipe furniture, empty wastebaskets and ashtrays.
• Replenish bathroom and room supplies as needed.
• Tidily arrange guest toiletries on vanity tops and spot-clean carpets when necessary.
• Keep guest corridors, service pantries, and service areas clean and orderly at all times.
• Remove room service trays and trolleys from guestrooms and corridors.
• Notify valet services to collect guests’ clothes for laundry, dry cleaning, or pressing.

Qualifications and Skills

Ideally, candidates should have completed vocational training in the Housekeeping Department of a hotel. Proficiency in English is advantageous.

Competencies

The suitable applicant will be friendly, caring, and committed, with sensitivity to different cultures and willingness to exert extra effort and time when required. Ability to work well under pressure in a fast-paced environment and collaborate effectively within a multicultural team and guest context is essential. Key personal attributes include understanding of job duties, taking responsibility, recognizing diversity, customer focus, adaptability, and teamwork.