Housekeeping Assistant

About the Role

The Portland Hospital in London is seeking a committed Housekeeping Assistant to become part of its Hotel Services team. This full-time permanent position involves working 37.5 hours per week in shifts between 7am and 11pm over five days, including weekends. The rate of pay is .80 per hour with excellent benefits including pension, health coverage, and flexible benefits alongside career progression opportunities.

Role Purpose and Duties

The Hotel Services team is essential for maintaining a clean, safe, and inviting setting within patient rooms, clinical zones, and communal spaces to support patient recovery and reassure visitors. As a Housekeeping Assistant, your responsibilities include ensuring the tidiness and sanitary condition of patient areas, public rooms, and staff spaces. Your work will be highly visible and valued, helping hospital operations run smoothly by collaborating with clinical and non-clinical colleagues and performing additional assigned tasks. You must be comfortable engaging with patients and healthcare staff, demonstrating passion for both cleanliness and care.

Responsibilities

• Maintain cleanliness and order in patient rooms, clinical areas, public spaces, and staff zones.
• Communicate effectively with patients, visitors, and healthcare professionals.
• Keep communal areas clean and welcoming for visitors.
• Carry out tasks assigned by supervisors or other designated personnel.
• Participate in mandatory annual training sessions.

Required Qualifications and Attributes

• Understanding of hygiene and infection control standards.
• Strong passion for customer and patient care.
• Effective communication skills suitable for interacting with patients, visitors, and healthcare staff.
• Ability to work efficiently under pressure and adaptability to varied working conditions.

Benefits and Perks

• 25 days of annual leave plus bank holidays, with leave entitlements increasing with service and options to buy/sell.
• Private healthcare insurance covering treatment at leading hospitals.
• Enhanced pension contributions increasing with service duration.
• Season Ticket Loan and Cycle to Work schemes.
• Group Life Assurance from first day of employment.
• Critical illness insurance coverage.
• Enhanced maternity and paternity leave pay.
• Corporate discounts on hospital services including maternity packages.
• Access to a wide range of flexible health, protection, and lifestyle benefits.
• Discount privileges with over 800 major retailers.

Company Culture and Values

The organization places significant emphasis on diversity, inclusion, and respect, striving to create a workplace where every individual is valued for their unique perspectives and contributions. Their mission focuses on improving and caring for human life, supported by core principles of individuality, kindness, honesty, integrity, fairness, loyalty, respect, and dignity.

Reasonable Adjustments

The employer is committed to making reasonable adjustments and offering flexible working options for candidates and employees who require accommodations to succeed in the workplace or during the recruitment process.