Housekeeper

About The Inn Collection Group

The Inn Collection Group is a multi-award-winning company operating pubs with rooms in scenic destinations across the North of England and Wales. We focus on delivering outstanding hospitality by embracing core values such as respect, customer focus, warmth, and honesty, all aimed at making people happy.

Role Overview

The Housekeeper plays a vital role in maintaining pristine and inviting accommodations at our inns. You will be part of a collaborative housekeeping team that upholds high cleanliness standards, responds effectively to guest needs, and contributes to a warm and welcoming guest experience.

Key Responsibilities

• Clean guest rooms and public spaces to exacting quality standards.
• Maintain welcoming and tidy public areas throughout the inns.
• Promptly report any maintenance problems to ensure timely resolution.
• Adhere strictly to safety guidelines relevant to housekeeping operations.
• Manage inventories of linens, towels, and room-related supplies efficiently.
• Work effectively in a team to support a positive workplace environment.

Candidate Profile

A successful candidate will be friendly, attentive to detail, and able to keep composed during busy times. Passion for cleanliness and pride in creating comfortable stays for guests are essential qualities.

Employee Benefits

• Enjoy an extra paid holiday on your birthday.
• Participate in the Lead-Inn development program for career growth.
• Benefit from paid breaks to rest and recharge during shifts.
• Receive 50% discount on food at any of our inns.
• Stay at any inn in January, February, or March for just £1.
• Get one-third off room bookings year-round to explore our locations.
• Access spontaneous £50 same-day booking trips.
• Your loved ones receive 15% off bed and breakfast bookings.
• Access 24/7 confidential support through our Employee Assistance Program.
• Earn tips through our Tronc scheme.
• Contribute to community giving via our Give-inn back initiative.
• Be part of an award-winning team recognized as Best Pub Employer.

About The Black Swan

One of our iconic inns, The Black Swan in Helmsley, features historic charm with buildings dating from the Elizabethan, Tudor, and Georgian periods, offering guests a unique and characterful experience.

Additional Information

This position offers flexibility suitable for balancing family commitments. Age-related pay rates apply for applicants under 21 years old.