Whitbread

Hotel Duty Manager

Whitbread

Dublin, County Dublin, Ireland · Full Time

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Experience
Any
Salary
EUR 17 / hour
Openings
1
Posted
4 days ago
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

Overview

We are seeking a Duty Manager for our Premier Inn located in Dublin City Centre (Temple Bar). This permanent role involves working 30 hours per week with shifts including evenings, weekends, and peak guest times. The hourly wage is up to €17.65. Situated at 51 Stephen Street Lower, Dublin, this position requires active leadership throughout the hotel operations during your shift.

Key Responsibilities

  • Lead and manage hotel shifts, providing clear briefings before busy periods.
  • Offer support and coaching to team members across departments including reception, housekeeping, and the restaurant.
  • Assist guests by resolving inquiries and addressing problems promptly.
  • Engage hands-on with teams throughout the hotel to maintain smooth operations.
  • Identify and resolve issues efficiently to uphold service standards.
  • Ensure guest safety and that the hotel operates according to protocols.
  • Collaborate closely with the Hotel Manager and leadership team.

Candidate Profile

Previous hotel experience is not required; many successful Duty Managers come from retail, hospitality, healthcare, or customer service backgrounds. Ideal candidates have experience leading teams in fast-paced, customer-oriented environments such as team leader, supervisor, shift or assistant manager roles. You should be confident in decision-making, enjoy assisting others, and remain composed under pressure.

Benefits and Growth Opportunities

  • Permanent contract with guaranteed hours, avoiding zero-hours terms.
  • Comprehensive training and ongoing support from entry onward.
  • Clear advancement track leading to Hotel Manager positions.
  • Access to Whitbread Benefits Card offering up to 60% discounts on Premier Inn stays.
  • Participation in company pension scheme and Save As You Earn program.
  • Additional discounts on shopping, travel, entertainment, and groceries.

Diversity and Inclusion

We celebrate diverse backgrounds and are committed to creating an inclusive workplace. We particularly encourage applications from underrepresented groups including women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community. Workplace adjustments, flexible, and part-time options are available where feasible.

Additional Information

  • Job reference: 202892-4492
  • Location: 51 Stephen Street Lower, Dublin, Co Dublin, Ireland, DO2 N7Y3
  • Hourly pay up to €17.65
  • Shift patterns include evenings and weekends

Industry

Hospitality

How they work

Problem Solving Adaptability Leadership Organisation Decision Making Accountability Conflict Resolution Stress Management

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