Host/Hostess

Position Overview

The Host/Hostess role focuses on warmly greeting guests, tracking party sizes, and seating them appropriately by locating clean and available tables, assisting with chair placement, and providing guests with up-to-date menus. This role includes guiding guests within the dining area and offering any assistance they may require during their visit.

Daily Duties

• Organize the dining space by moving and arranging tables and chairs, accommodating group needs and special seating requirements.
• Ensure proper place settings are in place, including napkins, clean silverware, and any other items required per standard settings.
• Regularly check that menus are clean, current, wrinkle-free, and sufficiently available.
• Maintain cleanliness of workspaces throughout shifts via ongoing clean-as-you-go practices.
• Monitor dining areas for seating availability, guest service quality, safety, and overall well-being.
• Keep communication clear and professional, including responding to phone calls with appropriate etiquette.
• Foster positive relationships with team members, support collaborative goals, and attentively address coworkers' concerns.
• Adhere strictly to company safety and security policies, promptly reporting accidents, injuries, or unsafe situations to management and completing required safety trainings.
• Maintain a professional appearance with clean uniforms and protect company assets and confidential information.
• Perform other tasks as directed by supervisors, including standing, sitting, or walking for prolonged periods and moving light objects up to 10 pounds without help.

Qualifications

• Minimum education requirement of a high school diploma or equivalent (G.E.D.).
• No prior related work experience or supervisory experience is necessary.
• No specific licenses or certifications required.

Company Commitment

The employer is committed to equal employment opportunities, valuing diversity, and fostering an inclusive environment for all associates regardless of disability, veteran status, or any legally protected characteristic.

Additional Information

Job Reference: 26132246
Category: Food and Beverage & Culinary
Location: 13 Rafiq Al Hariri Ave, P.O. Box 5457, Al Abdali, Amman 11190, Jordan
Work Schedule: Full-time, On-site