Host/ess

About Four Seasons

Four Seasons thrives on the talents and passion of its people who continuously aim for personal and professional growth while fostering mutual respect within the team. Our global employees deliver exceptional guest experiences founded on luxury and heartfelt service. We believe that creating memorable connections enhances life and drives our purpose.

About the Location

Experience sophisticated beachfront living at Four Seasons Resort and Residences at The Pearl-Qatar in Doha. Whether visiting briefly or staying long-term, enjoy elegant apartments with fully equipped kitchens and stunning views of the city or sea. Engage with the vibrant social scene through our seven dining venues including a coming Joël Robuchon restaurant, relax at the Loulou Spa, or unwind on the beach and by the pools. Our distinctive Four Seasons service elevates luxury beachfront lifestyle in Doha.

Team Environment and Values

Our dynamic, fast-paced team environment values warmth, responsiveness, and collaboration. We seek individuals who embody the Golden Rule: treating others how they wish to be treated, bringing enthusiasm and a commitment to excellence. Join us for a career rich with growth opportunities, global prospects, and pride in meaningful achievements.

Key Responsibilities

• Promptly greet guests and escort them to appropriately set tables aligned with party size and preferences.
• Prepare the Hostess station and review reservation logs to optimize room arrangements, track server workloads, and maintain service standards.
• Handle inbound telephone calls professionally, manage reservations, and provide clear information about the restaurant and hotel services.
• Anticipate guest needs, respond to inquiries or issues promptly, and remember regular guest names, using them consistently.
• Ensure daily menus are well-maintained in quality and presentation while gaining thorough knowledge of menu offerings and specials.
• Collaborate professionally with colleagues and supervisors to support smooth operations.
• Assist in special tasks such as menu updates and signage changes as directed.
• Confirm proper table settings and make minor adjustments as necessary to uphold presentation standards.

Preferred Qualifications and Skills

• Degree preferably in hotel or restaurant management.
• 1 to 2 years experience within a luxury hotel or resort setting.
• Fluency in English is essential; proficiency in Arabic is advantageous.

Employee Benefits and Culture

• Strong values-based culture promoting respect and inclusion.
• Excellent opportunities for professional advancement with an international brand.
• Diverse and supportive working environment.
• Comfortable employee housing in quality apartments.
• Comprehensive training and development programs.
• Programs recognizing employee contributions.
• Complimentary stays at Four Seasons hotels globally.
• Paid annual home leave airfare.
• Free meals in staff dining facilities.
• Work transportation provided at no cost.
• Medical insurance coverage.

Work Authorization

The employer will facilitate the required work permits for successful candidates.